Store Lead - Queenstown Premium Outlets - Part Time

The Children's Place•Queenstown, MD

7d•Onsite

About The Position

The Store Lead supports the Store Leadership Team by completing cash-wrap operations and opening and closing procedures, and by serving as Leader on Duty (LOD). The Store Lead represents the brand professionally, engages customers, maintains store standards, and supports teamwork and employee development. The role helps provide an exceptional shopping experience and drive store profitability while supporting operational needs.

Requirements

High school diploma or equivalent.
1–3 years of previous retail experience.
Must be at least 18 years old.
Excellent customer engagement skills.
Detail-oriented, with the ability to prioritize tasks.
Ability to work in a team environment and give and receive performance-based feedback.
Commitment to self-development.
Effective communication skills.
Adaptability and flexibility when priorities change.
Excellent time management, planning, and organization skills.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends, to meet business needs and company PT/FT availability requirements.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Responsibilities

Train associates, provide in-the-moment coaching, and assist with talent development.
Partner with the Store Manager to address associate performance concerns.
Support and participate in company training and development initiatives.
Foster a positive work environment and provide timely, direct, and objective feedback.
Assess performance and provide appropriate feedback daily and during annual performance reviews.
Motivate and inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Model and encourage exceptional customer service on the sales floor, maintain high store standards, and protect brand integrity.
Represent the company in a professional and positive manner.
Support the management team in maximizing productivity through operational and product knowledge, customer service, and participation in key store initiatives.
Participate in the Leader on Duty program to provide an exceptional shopping experience, drive store profitability, and leverage payroll.
Process payroll weekly.
Modify schedules based on the business climate.
Help maintain a clean, organized, and efficient stockroom in accordance with established policies.
Ensure CRE standards and safety requirements are met.
Complete cash-wrap operations and opening and closing procedures.