Store Inspection Specialist

Teso Life • New York, NY

3d • $28 - $30 • Onsite

About The Position

The Store Inspection Specialist represents headquarters by conducting spot checks, follow-up inspections, and reviews of store operating standards. The role evaluates areas including visual merchandising, service, hygiene, checkout, stockrooms, inventory, product shelf life, shrinkage, and compliance with operating standards. It identifies and documents issues, drives corrective action, and verifies results. The position does not replace Regional Managers or Store Managers in daily store management.

Requirements

• Associate degree or above.
• At least 3 years of experience in chain retail store operations, regional supervision, or store inspections.
• Knowledge of store operating standards, store inspections, corrective action, and on-site management.
• Strong integrity, execution, and on-site judgment.
• Ability to identify issues and drive corrective action.

Nice To Haves

• Education in retail, operations management, or a related field.

Responsibilities

• Complete monthly planned inspections of new, underperforming, high-shrinkage, priority-risk, and sampled stores.
• Verify checklist items and take photographs to provide clear facts and complete evidence.
• Submit inspection reports and issue lists as required.
• Inspect visual merchandising, service, hygiene, checkout, stockrooms, inventory, products approaching or past expiration, and inventory write-offs.
• Verify compliance with SOPs, new store opening standards packages, system standards, and promotional activity standards.
• Categorize, document, and communicate failures to meet standards.
• Specify owners, completion deadlines, and verification requirements for inspection findings.
• Follow up on corrective-action photographs, records, or on-site verification results.
• Escalate overdue, recurring, or inaccurately reported corrective actions to the Store Operations Standards Manager.
• Promptly refer significant leads involving cash, refunds, inventory, shrinkage, employee misconduct, or safety hazards to the Loss Prevention / Audit Department.
• Immediately report major customer complaints, product safety issues, and store safety concerns.
• Do not conceal, suppress, or independently resolve significant risks.
• Summarize recurring issues for the Store Operations Standards Manager to support improvements to SOPs, checklists, and scoring criteria.
• Communicate store execution challenges to the Training and Enablement Department to improve training content.
• Work with the Data Analytics Department to identify priority stores and high-risk stores for inspection.

Benefits

• 401(k)
• 401(k) matching, subject to eligibility requirements
• Paid sick leave
• Employee discount
• Health insurance
• Paid time off
• Quarterly performance-based bonus, subject to program eligibility requirements, performance criteria, and terms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree