Airport Inspection Specialist

Kauai Humane Society • Lihue, HI

4d • $19 - $20

About The Position

The Kauai Humane Society (KHS) seeks a part-time Airport Inspection Specialist to assist customers with the effective transfer of pets from the mainland to the state of Hawaii through the Direct Release process. All animals entering Hawaii must complete this process to help keep the state rabies-free. The role involves handling dogs and cats of all sizes, breeds, and temperaments during airport pet inspections and providing customer service to clients who may be stressed from travel and anxious about their pets.

This position requires extreme flexibility. The schedule is provided in advance but may vary considerably from week to week, with several flights one week and only one or two the next. There are no traditional work hours or set weekday or weekend schedule.

Requirements

• Valid Hawaii driver's license or valid out-of-state driver's license, with a clear driving record for at least one year before application.
• Pass airport security screening and fingerprinting, and attend training, to obtain airport security badge clearance.
• Reliable transportation to and from work; company vehicles are used for transfers and airport access during work hours.
• One year of experience in a client services-related position.
• Comfort working with and handling dogs and cats of all sizes, breeds, and temperaments.
• Ability to maintain an irregular schedule and be punctual.
• Ability to stand, walk, bend, and stoop frequently and daily.
• Ability to perform prolonged strenuous physical activity, including lifting and carrying up to 50 pounds alone or up to 100 pounds with help from fellow employees for short distances.
• Ability to chase or run after animals that might escape confinement.

Nice To Haves

• High school graduate or GED equivalent preferred; suitable work experience may be considered in lieu of education for adults over 18.
• One year of animal welfare experience is strongly preferred.

Responsibilities

• Maintain punctuality and an irregular schedule from week to week.
• Greet clients at the airport, either at the gate or baggage claim, to inspect their pets.
• Provide excellent customer service to clients, who may be stressed from travel and anxious about their pets.
• Escort pets out of the airport terminal to use the bathroom while clients complete their exit process.
• Verify that all necessary paperwork has been completed and collected before an animal leaves the airport.
• Use basic computer skills and standard office programs, including Word, Excel, Gmail, and Google Drive.
• Enter data into online databases such as animal shelter management software.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED