Store Fulfillment Associate - Part Time - Outlet Store

Belk•Douglasville, GA

23h•Onsite

About The Position

The Store Fulfillment Associate is an hourly, part-time role that supports sales and delivers a positive customer experience by accurately and efficiently processing store fulfillment orders. The role picks, packs, and prepares daily orders for pickup or delivery, maintains inventory accuracy, and keeps fulfillment areas clean and organized. The associate also supports store presentation, customer service, and daily store operations.

Requirements

Dedication to customer service and motivation to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Ability to use data and guidance to make timely, effective decisions.
Strong communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 pounds.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Pick, pack, and ship customer orders accurately and efficiently while following omni processes and procedures.
Prioritize workload according to customers’ requested delivery options and follow packing standards.
Strategically pick merchandise for STH and BOPIS orders to minimize steps.
Organize equipment and replenish supplies in fulfillment and pickup areas.
Maintain merchandise presentation standards and support store recovery efforts.
Use training tools and feedback to build knowledge of omni processes and procedures and improve performance.
Stay informed about products, promotions, policies, and store events.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction.