Outlet Store Associate

Goodwill Industries of Southeastern Wisconsin, Inc. • Romeoville, IL

1h

About The Position

The Outlet Store Associate contributes to the Goodwill mission by providing professional and courteous customer service on the sales floor. The role maintains the store environment through prompt and accurate product placement, merchandising, and salvage. Associates assist customers, monitor merchandise, and help maintain a clean, friendly, and safe environment for internal and external customers.

Requirements

• One year of customer service, retail, or production experience is preferred.
• Must be able to stand, bend, and reach for the duration of the shift while maintaining a customer-service mindset.

Nice To Haves

• One year of customer service, retail, or production experience.

Responsibilities

• Salvage, recover, stock, and merchandise products according to store environment standards.
• Monitor products while assisting customers with fitting rooms or locked cases.
• Communicate merchandise-level or merchandising-standard issues, supply needs, and process-improvement ideas to store management.
• Place products and supplies in the correct areas according to store environment standards.
• Provide exceptional customer service, answer questions, and alert management to customer concerns or requests for additional support.
• Learn Goodwill promotions and services to answer customer inquiries and provide information.
• Maintain a clean, friendly, and safe store environment for internal and external customers.
• Perform other duties as assigned.

Benefits

• Flexible scheduling
• Career growth opportunities through specialized training and development, including customer service training
• 20% store discount on purchases
• Early access to wages
• Employee referral program offering $250 or more per referral after the referred employee completes their probationary period
• Benefits may include medical, dental, vision, short- and long-term disability, life insurance, a retirement plan, and paid time off (PTO); specific benefits vary by job category

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed