About The Position

Under general supervision, the Store Food Manager manages the Food Department and manages the total store when designated as manager on duty. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The position also provides support to other managers as requested. The Food Manager oversees Grocery Food Department processes, including stocking and rotation, presentation standards, safe food handling, hourly recovery, sanitation, markdown review, and execution of the store’s workflow and inventory procedures. When serving as manager on duty or covering for the Store Manager or Assistant Manager, the role supports store operations, cash accountability, security practices, associate training, scheduling coverage, customer service, receiving and delivery processes, and safety.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Ability and willingness to comply with company policies and procedures described in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Previous grocery store experience.

Responsibilities

  • When manager on duty, authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support the store’s financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the absence of the Store Manager and Assistant Manager.
  • Assist managers with employee training and ensuring adequate scheduling coverage.
  • Train or assist in training assigned associates in food stocking and rotation, merchandise presentation, safe food handling, and hourly recovery standards.
  • Assess completion of work and follow up with associates regarding performance.
  • Record Grocery Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Support sanitation standards and train assigned Grocery Food associates using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Help ensure the HHT is used to investigate and prevent out-of-stocks and overstocks.
  • Assist with organizing the receiving area and presenting merchandise according to established practices and plans.
  • Use merchandise fixtures properly, including presentation, pricing, and signage.
  • Help execute planograms, price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns, ensure accurate scanning and paperwork, and ensure proper rotation of perishable food items.
  • Address customer needs and requests efficiently and in a timely manner, and maintain daily contact with customers to understand merchandise expectations and preferences.
  • Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for deliveries; direct and assist associates unloading trucks; direct new merchandise according to plan; and use storeroom space efficiently for reserve inventory.
  • Follow prescribed cash-handling procedures and support safety meetings, store cleanliness, organization, and a safe workplace.
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