About The Position

The Store Floater works across all store departments, providing coverage and support where needed. The role delivers exceptional customer service and contributes to a positive, collaborative team environment. The floater may assist with online shopping; food production; prepared foods and beverages; front-end cashiering, bagging and carry-outs; floral; product demonstrations; receiving deliveries; special orders; stocking; merchandising; and whole-store cleanliness. The schedule is based on business needs and may change with seasonal or staffing needs. The store operates seven days a week, year-round, and the position may include evening, weekend and holiday shifts. Availability is required between 7 a.m. and 10 p.m. This is a temporary position for 90 days, scheduled for 23 or more hours. The role requires maintaining applicable food and work safety training or certifications.

Requirements

  • Must complete and maintain any required food and work safety trainings or certifications.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Ability to work a schedule based on business needs, which may change seasonally or with staffing needs, and to maintain reliable and predictable attendance.
  • Ability to work in a grocery-store environment and follow applicable company, food-safety and workplace-safety policies and procedures.
  • Ability to frequently and up to continuously stand and walk during a shift; sitting is seldom required.
  • Ability to use hands and wrists frequently for grasping, twisting and pulling.
  • Ability to occasionally climb stairs, step stools or ladders, depending on location.
  • Medium physical work capacity: occasionally lift 50 pounds and frequently lift, push, pull or carry up to 25 pounds.
  • Previous customer service, food service, retail or grocery experience preferred.

Nice To Haves

  • Previous customer service, food service, retail or grocery experience.
  • Knowledge of retail Operations and experience working across multiple departments in a retail grocery environment.

Responsibilities

  • Work in all store departments, providing coverage and support as needed.
  • Provide friendly customer service, assist with product selection, share product knowledge, and make recommendations based on customer needs.
  • Support the Online Shopping program.
  • Support food production departments by preparing, slicing, wrapping, weighing, pricing, labeling and presenting products to established standards.
  • Prepare food for Prepared Foods stations and cases according to company recipes and specifications.
  • Prepare coffee and other beverages to customer and vendor specifications and accurately process made-to-order items.
  • Support Front End operations through cashiering, bagging, carry-outs and department cleanliness.
  • Build displays and arrange products attractively, including featured, unique and seasonal items.
  • Support the Floral department, assist customers, and maintain plants and flowers through watering, trimming and rotation.
  • Conduct product demonstrations, including sponsored and vendor demonstrations and themed tastings.
  • Receive and scan vendor deliveries, returns and credits in inventory management software; check product quality, count and condition and report issues.
  • Complete customer special orders and follow through as needed.
  • Maintain whole-store cleanliness, including cleaning restrooms and deli seating areas, sweeping, mopping, emptying trash, cleaning the parking lot, and washing and stocking kitchen equipment.
  • Stock, rotate and face products; monitor quality and expiration dates; and handle damaged or spoiled products according to company policy.
  • Maintain cleanliness, organization and rotation of areas, products and supplies, as well as accurate pricing and signage.
  • Stay aware of current advertisements, promotions, holidays and events.
  • Follow company policies and applicable food and workplace safety procedures and laws, and complete required training or certifications.
  • Demonstrate reliable attendance, adapt tasks as priorities change, use sound judgment, communicate problems to management, and work cooperatively and respectfully.
  • Conserve company resources and work consistently with company values, its sustainability program, and its commitment to diversity and inclusion.
  • Perform other tasks and duties as assigned.
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