About The Position

The Cook prepares food in a high-volume production environment while providing exceptional customer service and contributing to a positive, collaborative team environment. The position works in a grocery-store Prepared Foods department and follows company recipes, specifications, food-safety policies, and applicable regulations. The schedule is informed by business needs and may change seasonally or because of staffing needs. Availability is required from 7 a.m. to 3 p.m.; the posting indicates temporary work for 90 days and 30+ hours. The role requires reliable attendance and flexibility to shift tasks as department or store priorities change. The Cook supports department production and service by preparing food for stations and cases, working cook-to-order stations, maintaining product quality and presentation, and assisting customers with selections and special orders. The position also handles stocking, receiving, cleanliness, equipment maintenance, and communication with management about operational or customer-service concerns. The Cook is expected to follow company values and policies, contribute to an inclusive workplace, conserve company resources, and work safely. Work takes place in a grocery-store environment with potentially wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, possible outdoor work in all temperatures, and exposure to certain allergens or chemicals. The role involves frequent to continuous standing and other movement, frequent hand and wrist use, and lifting or carrying as described below. Reasonable accommodations are available to qualified applicants and employees with disabilities.

Requirements

  • Previous customer-service, food-service (such as restaurant or catering), retail, or grocery experience is required.
  • Food-preparation and cooking experience is required.
  • Solid knife skills are required.
  • Basic math and computation skills are required.
  • Ability to work independently, manage time effectively, and multitask in a fast-paced environment.
  • Ability to read, understand, and follow verbal and written instructions and recipes.
  • Friendly, customer-service-oriented approach and interest in food and cooking.
  • Self-motivation and attention to detail, quality, and presentation.
  • Commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Ability to complete and maintain required food and work-safety trainings or certifications.
  • Availability required from 7 a.m. to 3 p.m.; the posting specifies 30+ hours.
  • Ability to meet the role's physical demands, including frequent carrying or lifting of objects weighing 50 pounds and occasional team lifting of up to 100 pounds.

Nice To Haves

  • Food-preparation and cooking experience in a high-volume environment is preferred.
  • Retail or grocery experience is preferred.
  • Previous large-batch food-preparation or production experience is preferred.
  • Familiarity with culinary terminology, techniques, and industry-standard equipment is preferred.

Responsibilities

  • Prepare the kitchen for store opening and closing.
  • Prepare food for Prepared Foods stations and cases, following company recipes and specifications.
  • Work sauté, grill, pizza oven, and other cook-to-order stations.
  • Label, date, store, and monitor food for expiration dates and quality.
  • Stock and maintain Prepared Foods cases and stations.
  • Process made-to-order items accurately and promptly.
  • Check and follow the daily prep list and communicate with management about production priorities.
  • Assist customers with product selection, packaging, and labeling; share product knowledge and make recommendations based on customer needs.
  • Complete customer special orders and provide follow-through as needed.
  • Stock, rotate, and face products; handle damaged or spoiled products according to company policy.
  • Receive and unload merchandise; check its quality, count, and condition, and communicate issues to management and the merchandising team.
  • Maintain cleanliness, organization, product rotation, supplies, equipment, accurate pricing, and signage.
  • Stay aware of current advertisements, promotions, holidays, and events.
  • Notify the department manager or Manager on Duty of customer-service, safety, productivity, security, or other issues that could adversely affect the store.
  • Follow company rules, department and shift guidelines, work and food-safety policies, and applicable regulations.
  • Provide friendly customer service, collaborate respectfully with team members, customers, and vendors, and contribute to an inclusive working and learning environment.
  • Demonstrate reliable attendance, respond constructively to feedback, conserve company resources, and adjust tasks as priorities change.
  • Perform other tasks and duties as assigned.
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