About The Position

The Bakery Clerk prepares coffee, beverages, and pastry products; stocks, packages, labels, and slices bread and bakery products; and provides exceptional customer service while contributing to a positive, collaborative team environment. The position supports bakery opening and closing, product presentation, merchandising, department cleanliness, and food and work safety. The role is temporary for 90 days, scheduled for 30 hours, and requires availability between 7 a.m. and 8 p.m. The clerk works in a grocery store and follows schedules based on business needs, which may change seasonally or with staffing needs. The role requires reliable attendance, flexibility as priorities shift, compliance with company policies and applicable food and work safety rules, and cooperative, respectful interactions with customers, coworkers, vendors, and other stakeholders. The clerk also supports the company’s mission, values, inclusion efforts, and sustainability program.

Requirements

  • Complete and maintain all required food and work safety trainings and/or certifications.
  • Demonstrate a friendly, customer-focused approach and commitment to a positive customer experience.
  • Demonstrate reliable and predictable attendance and work a schedule based on business needs, including evening, weekend, and holiday shifts as needed.
  • Work independently, manage time effectively, and multitask in a fast-paced environment.
  • Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Follow company rules, department guidelines, food and work safety policies, and applicable local, state, and federal regulations.
  • Meet the physical demands of the position, including frequent standing and walking, bending and crouching, and frequent hand and wrist use. The role may require occasional stair, step-stool, or ladder use and lifting up to 50 pounds occasionally and carrying or lifting up to 25 pounds frequently.

Nice To Haves

  • Previous customer service, food service, retail, or grocery experience.

Responsibilities

  • Prepare the Bakery department for store opening and closing.
  • Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
  • Prepare coffee and other beverages to customer and vendor specifications.
  • Prepare, wrap, weigh, tare, price, and present Bakery department products.
  • Build displays and arrange products attractively, highlighting featured, unique, or seasonal items.
  • Stock, rotate, and face products while monitoring quality and expiration dates; handle damaged and spoiled products according to company policy.
  • Receive and unload merchandise, check its quality, count, and condition, and communicate issues to management and the merchandising team.
  • Maintain cleanliness, organization, and product and supply rotation throughout department areas.
  • Maintain accurate pricing and signage according to merchandising standards.
  • Complete customer special orders thoroughly and follow through as needed.
  • Follow shift-specific guidelines, tasks, and responsibilities; may participate in inventories and ordering.
  • Stay aware of current advertisements, promotions, holidays, and events, and continue learning about department products.
  • Notify the department manager or Manager on Duty about customer service, safety, productivity, security, or other situations that may adversely affect the store.
  • Complete and maintain required food and work safety trainings or certifications; use equipment safely and contribute to store cleanliness.
  • Work cooperatively, respond constructively to feedback, use sound judgment, conserve company resources, and perform other assigned duties.
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