Store Environment Team Member

Michaels•Irvine, CA

10d•Onsite

About The Position

The Store Environment Team Member maintains the store’s overall appearance, cleanliness, and recovery standards to deliver Michaels’ Brand Promises. The role also provides friendly customer service and helps customers find what they are looking for. Team members clean assigned areas using designated materials and equipment, dispose of trash, clean floors, move products and equipment as needed, and deep-clean high-traffic areas such as bathrooms, breakrooms, and entryways. They maintain cleaning equipment, notify supervisors about supply needs, and complete assigned tasks in accordance with applicable guidelines and company procedures. The role requires positive and respectful interactions with customers and team members, including in difficult situations, and projecting a positive image. Other duties may include checkout and cash handling, promoting and enrolling customers in Rewards and Private Label Credit Card programs, supporting Buy Online Pickup in Store and Ship from Store processes, unloading trucks, stocking, planogram work, and supporting shrink, safety, and compliance programs. The position is in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. The role uses standard commercial cleaners and cleaning chemicals. Base pay is $17.75–$20.60, and the position may be eligible for overtime compensation under applicable laws. Applicants must be at least 16 years old and meet applicable federal, state, and local legal requirements.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements of the job.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Ability to use standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, recovery standards, and overall appearance.
Provide friendly customer service and help customers find products.
Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products as needed for cleaning and return products to their proper placement.
Clean assigned areas using designated materials and equipment; prepare cleaning solutions according to specifications when needed.
Deep-clean bathrooms, breakrooms, entryways, and other high-traffic areas.
Keep cleaning equipment neat and orderly, and notify the supervisor of supply needs in advance.
Identify areas requiring cleaning and take initiative to complete the work.
Complete tasks assigned by the supervisor and follow applicable federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers, and serve as a positive role model.
As assigned, provide checkout service, handle cash, and promote and enroll customers in Rewards and Private Label Credit Card programs.
As assigned, assist with Buy Online Pickup in Store and Ship from Store processes, truck unloading, stocking, and planogram processes.
Support shrink and safety programs and follow company procedures, policies, and standards.