Store Environment Team Member

Michaels Stores•Acworth, GA
•Onsite

About The Position

The Store Environment Team Member maintains the store’s overall appearance and cleanliness, helping deliver the company’s Brand Promises and providing friendly customer service. The role includes cleaning assigned areas, deep cleaning high-traffic and shared spaces, maintaining cleaning equipment and supplies, and completing other tasks assigned by a supervisor. Team members are expected to follow approved procedures and applicable federal, state, and county guidelines, and to interact positively and respectfully with customers and colleagues. Other duties may include checkout and cash handling, promoting Rewards and Private Label Credit Card programs, supporting Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS), unloading trucks, stocking and planogram processes, and supporting shrink and safety programs. This position is in a public retail store. Work hours include nights, weekends, and early mornings.

Requirements

  • Must be at least 16 years old.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
  • Use standard commercial cleaners and chemicals from cleaning supplies.
  • Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail and/or cleaning experience preferred.

Responsibilities

  • Maintain the overall look and feel of the store, including cleanliness and recovery standards.
  • Provide friendly customer service and help customers shop and find products.
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors according to approved procedures.
  • Move equipment and products to clean properly, then return products to their correct placement.
  • Clean assigned areas using designated materials and equipment; prepare cleaning solutions according to specifications when required.
  • Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas to maintain a clean and safe environment.
  • Keep cleaning equipment neat and orderly and notify a supervisor of supply needs in advance.
  • Identify areas that need cleaning and take initiative to complete the work.
  • Complete tasks assigned by a supervisor and follow applicable guidelines.
  • Maintain positive, respectful interactions with team members and customers, including in difficult situations.
  • Project a positive image and serve as a role model for other Team Members.
  • Perform other duties as assigned, which may include providing fast, friendly checkout service and handling cash to standards.
  • Engage customers about Rewards and Private Label Credit Card benefits and complete enrollments.
  • Assist with omnichannel processes, including BOPIS and SFS.
  • Participate in truck unloading, stocking, and planogram processes.
  • Support shrink and safety programs.
  • Follow SOPs, company programs, policies, and standards to ensure compliance with applicable laws and requirements.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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