Store Environment Team Member

Michaels Stores•West Valley City, UT

2d•Onsite

About The Position

The Store Environment Team Member maintains the store’s overall appearance, cleanliness, and recovery standards to support Michaels’ Brand Promises. The role includes delivering friendly customer service and helping customers find what they need. Team members clean assigned areas, including high-traffic spaces such as bathrooms, breakrooms, and entryways; keep cleaning equipment orderly; monitor supplies; and complete tasks in accordance with approved procedures and applicable guidelines. The position also involves maintaining positive and respectful interactions with customers and team members, projecting a positive image, and completing other assigned store duties. These may include checkout and cash handling, promoting rewards and credit card programs, supporting Buy Online Pickup in Store and Ship from Store processes, unloading trucks, stocking, planogram work, and supporting shrink and safety programs. This role is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be; occasional outdoor work may be assigned. Work hours include nights, weekends, and early mornings. The position requires team members to be at least 16 years old. Michaels offers benefits that vary by position and eligibility, along with employee discounts and partner discount programs.

Requirements

Must be at least 16 years old.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Ability to remain standing for long periods.
Ability to move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Ability to use standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, recovery standards, and overall appearance.
Provide friendly customer service and help customers shop and locate products.
Collect and dispose of trash according to approved procedures.
Dust and damp mop floors according to approved procedures.
Move equipment and products to clean properly and return products to their correct placement.
Clean assigned areas using assigned materials and equipment.
Prepare cleaning solutions according to specifications when required.
Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas to help maintain a clean and safe environment.
Keep cleaning equipment neat and orderly and notify the supervisor of supply needs in advance.
Identify areas requiring cleaning and take initiative to complete the work.
Complete tasks assigned by the supervisor and follow applicable federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers, including in difficult situations.
Project a positive image and serve as a role model for other Team Members.
As assigned, provide fast and friendly checkout service and handle cash according to standards.
As assigned, explain Rewards program and Private Label Credit Card benefits and complete enrollments.
As assigned, support omnichannel processes, including Buy Online Pickup in Store and Ship from Store.
As assigned, participate in truck unloading, stocking, and planogram processes.
Support shrink and safety programs.
Follow Standard Operating Procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.