Store Environment Team Member

Michaels•Acworth, GA

6d•Onsite

About The Position

The Store Environment Team Member maintains the store’s overall appearance, cleanliness, and recovery standards to support the company’s Brand Promises. The role includes helping customers find products, maintaining clean and safe areas, and completing assigned cleaning and other store tasks. Team members are expected to follow approved procedures and applicable legal requirements, maintain a positive and respectful attitude, and serve as role models for other team members. Additional duties may include checkout and cash handling, promoting rewards and credit-card programs, assisting with Buy Online Pickup in Store and Ship from Store processes, participating in truck unloading, stocking, and planograms, and supporting shrink and safety programs. The work takes place in a public retail store, with some stock rooms potentially not climate controlled and occasional outdoor work. Work hours include nights, weekends, and early mornings. The role involves standard commercial cleaning products and chemicals.

Requirements

Must be at least 16 years old.
Meet applicable federal, state, and local legal requirements for the job.
Ability to remain standing for long periods.
Ability to move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Work hours include nights, weekends, and early mornings.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, recovery standards, and overall appearance.
Provide friendly customer service and help customers find what they are looking for.
Collect and dispose of trash according to approved procedures.
Dust and damp mop floors according to approved procedures.
Move equipment and products to clean properly, then return products to their correct placement.
Clean assigned areas using assigned materials and equipment; prepare cleaning solutions according to specifications when needed.
Deep clean high-traffic areas, including bathrooms, breakrooms, and entryways, to maintain a clean and safe environment.
Keep cleaning equipment neat and orderly and notify a supervisor in advance when supplies need replenishment.
Identify areas that need cleaning and take initiative to complete the work.
Complete tasks assigned by a supervisor and follow federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers, including in difficult situations.
Project a positive image and serve as a role model for other team members.
As assigned, provide a fast and friendly checkout experience and handle cash according to standards.
As assigned, explain Rewards program and Private Label Credit Card benefits to customers and complete enrollments.
As assigned, assist with Buy Online Pickup in Store and Ship from Store processes.
As assigned, participate in truck unloading, stocking, and planogram processes.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.