Store Environment Team Member

Michaels•Indianapolis, IN

5d•Onsite

About The Position

The Store Environment Team Member maintains the store’s overall appearance, cleanliness, and recovery standards to deliver the company’s Brand Promises. The role includes helping customers find what they need, collecting and disposing of trash, cleaning floors and assigned areas, moving equipment and products to clean beneath or around them, and returning items to their proper places. Duties may include preparing cleaning solutions according to specifications and deep cleaning high-traffic areas such as bathrooms, breakrooms, and entryways. The team member keeps cleaning equipment orderly, notifies a supervisor when supplies need replenishment, identifies areas requiring attention, and completes assigned tasks in accordance with applicable guidelines. The position also requires positive, respectful interactions with customers and team members and serving as a role model. Other duties may include checkout and cash handling, promoting rewards and credit-card programs, supporting buy-online-pickup-in-store and ship-from-store processes, unloading trucks, stocking, planogram tasks, and supporting shrink and safety programs. Team members follow company procedures and policies and applicable laws. This is a public retail-store environment with climate-controlled public areas; some stock rooms may not be climate controlled. Outdoor work may occur when retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. The role uses standard commercial cleaners and chemicals. Applicants in the U.S. must meet federal, state, and local legal requirements, and team members must be at least 16 years old. Reasonable accommodations may be available for qualified individuals.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements of the job.
Ability to remain standing for long periods.
Ability to move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain the store’s overall appearance, cleanliness, and recovery standards.
Deliver friendly customer service and help customers find products.
Collect and dispose of trash according to approved procedures.
Dust and damp mop floors according to approved procedures.
Move equipment and products to clean areas and return products to their correct placement.
Clean assigned areas using assigned materials and equipment.
Prepare cleaning solutions by mixing water and detergents according to specifications when required.
Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas.
Keep cleaning equipment neat and orderly and notify the supervisor of supply needs in advance.
Identify areas that need cleaning and take initiative to complete the work.
Complete tasks assigned by the supervisor and follow applicable federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers, including in difficult situations.
Project a positive image and serve as a role model for other team members.
When assigned, provide a fast and friendly checkout experience and handle cash according to standards.
Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in truck unloading, stocking, and planogram processes.
Support shrink and safety programs.
Follow standard operating procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.