Store Director - Columbia Falls

Super 1 Foods•Columbia Falls, MT

About The Position

Super 1 Foods is a family-owned and operated business founded in 1985, with 16 stores in Idaho and Montana. The Store Director works closely with employees to ensure company policies and procedures are followed, department goals and objectives are achieved, and employee needs are met. The role contributes to store sales and profitability by managing grocery store operations, including ordering, stocking, merchandising, and customer service. The position leads and develops employees, maintains store standards and inventory, supports department teams, oversees sanitation, and responds to customer concerns. Store Directors must be able to perform the physical activities required in a grocery store, including standing and walking for extended periods, operating equipment, and occasionally lifting up to 40 pounds.

Requirements

Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box-cutter safety.
Ability to use a forklift, harness, power jack, walk-behind lift, baler, and compactor.
High school diploma or GED.
Basic math skills and basic computer operation skills.
Ability to comprehend and interpret basic business-related reports.
Ability and willingness to lead and direct others, identify performance gaps, and coach employees through a problem-solving process.
Strong willingness to learn all aspects of store operations, with the goal of understanding independent business.
Ability to stand in place for long periods, walk in the store, and bend, stoop, and kneel regularly.
Fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
Full range of upper-body motion to lift stock and ability to perform repetitive tasks for prolonged periods.
Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
Ability to occasionally lift up to 40 pounds.

Responsibilities

Perform all store managerial duties.
Lead, coach, teach, and reinforce Super 1 Foods culture, customer service, and performance expectations.
Train new employees.
Ensure all store standards are met.
Observe sales-floor and back-stock conditions and take action to address areas of opportunity.
Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
Communicate and work cooperatively with department managers and employees to maintain standards and exceed customer expectations.
Oversee sanitation throughout the store.
Help customers find items throughout the store.
Address customer concerns and resolve issues when customers are dissatisfied with the service or product received.
Assist department employees with daily responsibilities while leading by example.
Develop managers and/or department leads for advancement opportunities.
Help maintain overall store cleanliness by picking up, organizing, and cleaning work areas, shelving, and the sales floor as needed.