Store Director (Store Manager) - Monroe NY

Target • Monroe, NY

1d • Onsite

About The Position

The Store Director leads the store team in delivering Target’s guest experience and running a profitable growth business. This leader develops and manages leaders and hourly team members, builds a guest-first culture, drives sales and operational results, and represents Target in the local community. The role includes responsibility for store talent and staffing, business planning, financial performance, safety, security, compliance, and the overall guest experience across in-store and digital services.

The Store Director reviews guest, financial, team, operational, and safety metrics to identify opportunities and take action. They set priorities and plans, manage payroll and scheduling, promote operational best practices, and work with HR and other field partners to support team development and store performance. The position requires a variable schedule, including nights, weekends, holidays, closing shifts, and other peak shopping times, as well as active work throughout the store.

Requirements

• Four-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Team leadership and engagement skills.
• Strong cognitive skills, including problem analysis, decision-making, financial analysis, and quantitative analysis.
• Ability to manage conflict and lead and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Welcoming and helpful attitude.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to access all areas of the building and interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.

Responsibilities

• Cultivate an engaged, guest-centric team and consistently deliver guest experience commitments.
• Lead a guest-obsessed culture and hold direct reports accountable for operations, team development, training, recognition, and guest service.
• Celebrate team wins, align priorities, and take actions that improve results and the guest experience.
• Represent Target in the community and build relationships with local partners to address community needs.
• Lead onboarding, development, growth, and performance management for leaders and team members.
• Partner with HR to create and implement sustainable and equitable talent strategies.
• Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
• Oversee team scheduling and leadership schedules to align staffing with business needs, guest experience, team availability, and desired hours.
• Promote inclusivity and equitable experiences, and follow up on personal and team training.
• Drive store sales and operational goals across in-store and digital guest experiences, including Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up, and Circle 360 same-day delivery.
• Review guest, financial, team, operational, and safety metrics to identify gaps, understand behaviors, and improve performance.
• Build and execute plans for efficient store operations and future growth.
• Lead execution of operational best practices, identify shortage opportunities, and establish goals and action plans to improve results.
• Use financial, operational, safety, food safety, team, and guest reports to inform decisions.
• Manage sales trends, leadership headcount, payroll, and hourly overtime guidance, and promote financial accountability and store profitability.
• Assess competition and use guest insights and feedback to make the store a destination of choice.
• Leverage field partners’ expertise to solve problems, improve store operations, and achieve business objectives.
• Set clear team priorities and balance competing demands.
• Own store safety culture and performance, including modeling safe behavior, correcting hazards, responding to incidents, validating investigations, and promoting sustainable solutions.
• Validate store security culture and merchandise protection practices; follow key-carrier safe and secure processes.
• Address store emergency and compliance needs and regularly assume store-level Leader on Duty responsibilities.
• Model and enforce ethical conduct, safety, food safety, and compliance.
• Access all areas of the building to respond to guest or team member issues; interpret instructions, reports, and information; and handle cash register operations as needed.
• Climb ladders, scan and move merchandise safely, and remain mobile throughout scheduled shifts.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation
• Financial and education benefits and well-being programs may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Director