Store Director (Store Manager) - Monroe NY

Target•Monroe, NY
•$106,000 - $212,000

About The Position

The Store Director leads the store team and is accountable for running a profitable growth business while delivering Target’s guest experience. The role develops leaders and team members, builds a guest-first culture, recruits and retains talent, and sets store-specific strategies and quarterly priorities to meet sales and operational goals. It includes managing store financials such as payroll and profit and loss, understanding sales trends and inventory, and using guest, team, financial, operational, safety, and food-safety metrics to guide decisions. The Store Director oversees talent planning, training, performance management, and scheduling across the store. In partnership with Human Resources and other field partners, the role builds equitable talent strategies, resolves operational opportunities, and supports continued team growth. The director represents Target in the local community and builds relationships to address local needs. The position owns store safety, security, compliance, and operational execution, including emergency response, merchandise protection, and leadership-on-duty responsibilities. The Store Director promotes ethical conduct and safe practices, including food safety, and leads the team to balance in-store and digital guest needs. Work requires a variable schedule that may include nights, weekends, holidays, closing shifts, and peak shopping periods, along with mobility throughout a shift and physical activity such as climbing ladders and moving merchandise.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Team leadership and engagement skills.
  • Strong cognitive skills, including problem analysis, decision making, and financial and quantitative analysis.
  • Ability to manage conflict and lead and hold others accountable.
  • Ability to relate to and interact with all levels of the organization.
  • Welcoming and helpful attitude.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to access all areas of the building and interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed and scan, handle, and move merchandise safely, including frequently lifting or moving up to 44 pounds without assistance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
  • Flexible schedule and reliable, prompt attendance, including availability for nights, weekends, holidays, closing shifts, and peak shopping times.

Responsibilities

  • Lead a guest-centric, engaged team and consistently deliver the guest experience commitments.
  • Hold direct reports accountable for operations, team development, training, recognition, and exceptional guest service.
  • Recruit, hire, onboard, develop, and retain leaders and team members; partner with HR on equitable talent strategies and career progression.
  • Set clear expectations, provide performance management, resolve issues, and maintain an approachable and inclusive team culture.
  • Oversee team and leadership scheduling to meet guest and business needs, accounting for availability, desired hours, and seasonal needs.
  • Deliver required training and promote inclusive, respectful, and equitable experiences.
  • Balance in-store and digital guest needs while pursuing sales and operational goals and promoting Target’s services and offerings.
  • Review guest, financial, team, operational, and safety metrics; identify gaps and take action to improve results.
  • Build and execute plans for efficient operations, sales growth, and profitability, including payroll and headcount management.
  • Establish operational best practices, routines, goals, and action plans to address shortages and improve performance.
  • Assess competition and guest insights to guide business decisions and make the store a destination of choice.
  • Build community relationships and collaborate with field partners and store partners to address needs and improve results.
  • Own store safety culture and performance, including hazard correction, incident response, investigations, and team and guest safety.
  • Oversee security culture, physical security processes, and execution of merchandise protection strategies.
  • Follow safe and secure procedures as a key carrier and address store emergency and compliance needs.
  • Regularly assume store-level leadership-on-duty responsibilities during assigned shifts.
  • Model and reinforce ethical conduct, safety, food safety, and compliance standards.

Benefits

  • Comprehensive health benefits for eligible team members and dependents, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits; details are available through Target’s benefits website.
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