Store Manager Monroe Nc

Dollar General•Monroe, NC

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company policies, procedures, and applicable labor laws. The manager leads employee recruitment, training, evaluation, development, and performance management, and may recommend pay rates and advancement. The Store Manager monitors operating statements and business trends, controls expenses and shrink, manages ordering and inventory, and ensures merchandise is staged, stocked, stored, priced, and presented according to company practices. The position also maintains accurate inventory and financial controls, provides customer service leadership, and supports a clean, organized, safe, and secure store. The manager completes required documentation on time and ensures employees follow company policies and expectations. The work takes place in a fast-paced environment with a moderate noise level and occasional exposure to outdoor weather. The role involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment; frequent lifting up to 40 pounds and occasional lifting up to 55 pounds; and occasional ladder climbing. Regular driving or providing personal transportation is required for bank deposits, with occasional travel to management meetings and other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent walking and standing; frequent bending, stooping, and kneeling.
  • Frequent handling of merchandise and equipment, including handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Occasional ladder climbing.
  • Regularly drive or provide personal transportation for bank deposits; occasionally travel to management meetings and other stores.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of retail management experience.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in compliance with labor laws and company policies.
  • Ensure the store is properly staffed and effectively opened and closed each day; personally open and close the store at least twice per week in each case.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, and recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events that support safety, security, and company policies.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, inventory, replenishment, cycle counts, and seasonal inventory direction to meet or exceed in-stock targets.
  • Facilitate merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation, pricing, and signage follow established practices and that fixtures are used properly.
  • Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facilities.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings and other Dollar General stores.
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