Store Director (Store Manager) - Kokomo, IN

Target • Kokomo, IN

1d • $106,000 - $212,000 • Onsite

About The Position

As a Store Director, you will lead a team with the primary purpose of helping all families discover the joy of everyday life. You will develop leaders who care about their teams, guests, and each other. You will lead a team of experts, advocates, and consultants who are passionate about ensuring guests receive what they came for, plus a little more, every time they shop at their store. You will take accountability for running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of managing a large team, recruiting, talent management, guest service fundamentals, retail business financials, creating store-specific strategies, understanding total store retail business fundamentals, setting quarterly business priorities, and making business decisions by assessing market competition and understanding guest insights.

Requirements

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Manage conflict and lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
• Reliable and prompt attendance necessary

Nice To Haves

• Enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

Responsibilities

• Cultivate a guest-centric and engaged team by taking an active role in the onboarding, development, and growth of leaders.
• Drive accountability through clear expectations and consistent performance management.
• Create and deliver sustainable and equitable talent strategies in partnership with HR to fuel career progression and continued team growth.
• Be approachable and available for your team, leading a culture where leaders and team members can share and issues are quickly resolved.
• Recruit, hire, and retain a passionate team for area-specific knowledge and expertise.
• Oversee the scheduling process to ensure schedules meet business needs while providing a consistent guest experience and aligning with team member availability and desired hours.
• Own and implement leadership schedules that align with guest and business needs, including weekends, mornings, evenings, overnight, and appropriate seasonal adjustments.
• Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Invest in and follow up on personal and team training to enhance skills and capabilities, ensuring timely completion of required training.
• Model creating a welcoming experience by greeting guests.
• Demonstrate how to engage with guests when assistance is needed, helping solve their specific needs in a welcoming way.
• Lead by thanking guests and letting them know you are happy they chose to shop at Target.
• Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals, ensuring your team can inform, educate, and promote the suite of benefits, features, and offerings that reward guests and enhance their shopping experience.
• Build and execute plans to run an efficient operation to fund future growth.
• Lead and create a culture of executing all best practices by understanding where operational shortage can occur, building routines and action plans to resolve opportunities, and establishing clear goals and expectations to hold the team accountable.
• Leverage reports (financial, operational, safety, food safety, team, and guest) to understand the business and make decisions.
• Lead a culture of financial accountability by following sales trends, leadership headcount guidelines, payroll management, and hourly overtime guidance, and teaching each team how to understand their role in driving sales growth and total store profitability.
• Assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for guests.
• Build relationships within the store's community to address pressing local needs.
• Leverage field support partners to help solve problems and drive continuous operational improvement.
• Set clear priorities for the team by balancing competing priorities and demands.
• Own the safety culture and performance for the store by modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations, driving sustainable solutions, and owning total store accountability to safety.
• Validate an instore security culture by focusing on deterrence, response, and resolution to improve physical security processes.
• Validate that merchandise protection strategies across the total store are being executed according to best practices.
• As a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• Demonstrate a culture of ethical conduct, safety (including food safety), and compliance; lead and hold the team accountable to work in the same way.

Benefits

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree