Part-Time Store Counter Sales Representative

Automotive Parts Headquarters•Dickinson, ND

About The Position

Auto Value is seeking a Store Counter Sales Representative to serve customers who visit or call the store. The role combines automotive product knowledge, customer service, and sales to help retail and commercial customers find appropriate parts, products, paint, and solutions. The representative builds customer relationships, provides automotive expertise, processes sales, supports commercial orders and deliveries, and helps keep the store organized and safe. Product training and support are provided, and automotive parts experience is strongly preferred, though the company is willing to train a person with the right attitude, work ethic, and willingness to learn.

Requirements

  • Automotive parts knowledge or previous automotive industry experience; automotive parts experience is strongly preferred.
  • Strong communication and customer service skills.
  • Ability to recommend products and identify additional customer needs.
  • Ability to navigate paper and digital parts catalogs.
  • Experience with point-of-sale systems or comfort learning new technology.
  • Ability to work independently and contribute to a team.
  • Valid driver's license and acceptable driving record.
  • Willingness to learn and follow established procedures.
  • Customer-focused, dependable, and motivated to succeed.

Nice To Haves

  • Automotive parts experience.
  • Product knowledge and a willingness to build automotive expertise through training and hands-on experience.

Responsibilities

  • Use parts catalogs and product knowledge to identify correct parts and solutions for customers.
  • Build strong relationships with retail and commercial customers and serve as a trusted automotive resource.
  • Identify customer needs, recommend products and accessories, and promote current sales programs.
  • Assist customers with parts questions, product applications, paint mixing, returns, and non-application parts.
  • Answer phones, assist with commercial customer orders, and help coordinate deliveries.
  • Greet customers, listen to their needs, solve problems, and provide a satisfactory customer experience.
  • Accurately process sales transactions and follow established store procedures.
  • Assist with freight check-in, labeling, inventory, and deliveries.
  • Maintain a clean, organized, and safe store environment.
  • Work with store leadership and teammates to support customers and achieve store goals.

Benefits

  • 401(k) with company match
  • Profit sharing
  • Sick and safe time
  • Employee discount program
  • Employee assistance program (EAP)
  • Product and industry training
  • Opportunities to grow automotive knowledge and career
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