Part-Time Store Counter Sales Representative

Automotive Parts Headquarters•Flandreau, SD

About The Position

Auto Value is hiring a part-time Store Counter Sales Representative to serve customers in the store and by phone. The representative uses automotive knowledge and customer service skills to help customers identify and purchase the right parts, products, paint, and solutions. The role involves building relationships with retail and commercial customers, recommending products, supporting sales, assisting with orders and deliveries, processing transactions, and helping maintain store operations. Auto Value provides tools, training, and support, with opportunities to develop automotive knowledge and a career in the industry.

Requirements

  • Automotive parts knowledge or previous automotive industry experience; automotive parts experience is strongly preferred, though training may be provided to the right person.
  • Strong communication and customer service skills.
  • Ability to recommend products and identify additional customer needs.
  • Ability to navigate paper and digital parts catalogs.
  • Experience with point-of-sale systems or comfort learning new technology.
  • Ability to work independently while contributing to a team.
  • Valid driver's license and acceptable driving record.
  • Willingness to learn and follow established procedures.
  • Dependable, customer-focused, motivated, and willing to learn.

Nice To Haves

  • Previous automotive parts experience or automotive industry experience.

Responsibilities

  • Use parts catalogs and product knowledge to identify the correct parts and solutions for customers.
  • Build strong relationships with retail and commercial customers and serve as a trusted automotive resource.
  • Identify customer needs, recommend appropriate products and accessories, and promote current sales programs.
  • Assist customers with parts questions, product applications, paint mixing, returns, and non-application parts.
  • Answer phones, assist with orders, and help coordinate commercial customer deliveries.
  • Greet customers, listen to their needs, solve problems, and provide a positive customer experience.
  • Accurately process sales and follow established store procedures.
  • Assist with freight check-in, labeling, inventory, deliveries, and maintaining a clean, organized, and safe environment.
  • Work with store leadership and teammates to support customers and achieve store goals.

Benefits

  • 401(k) with company match
  • Profit sharing
  • Sick and safe time
  • Employee discount program
  • Employee Assistance Program (EAP)
  • Product and industry training
  • Opportunities to grow automotive knowledge and career
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