Store Co Director

GSO•Chapel Hill, NC

About The Position

The Co-Store Director is a strategic partner to the Store Director and a key leader in the overall performance of the store. The role helps guide the full store team, supports daily operations, and ensures a consistent, high-quality experience for guests and team members. The Co-Store Director models The Fresh Market’s values of passion, excellence, hospitality, and teamwork, and serves as a visible, accessible leader on the sales floor. This leader oversees multiple sales departments, manages financial and operational priorities, develops team members, and represents the brand in the store and local community. The position requires a flexible schedule, including weekends, days, evenings, and holidays. Work involves extended standing or walking, repetitive hand and arm movements, bending, reaching, lifting, pushing, or pulling up to 50 pounds, and exposure to extreme temperatures. The role requires the use of approved protective apparel and equipment.

Requirements

  • At least 5 years of progressive management experience in supermarkets, retail, restaurants, hospitality, or general business.
  • Demonstrated success overseeing multiple departments or store-wide operations.
  • Strong financial acumen and ability to achieve sales, margin, labor, and operational goals.
  • Excellent communication, coaching, and conflict-resolution skills.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Food Safety Certification or ability to obtain it after hire.
  • Must be at least 21 years of age.
  • Willingness to work a flexible schedule, including weekends, days, evenings, and holidays.
  • Ability to perform repetitive hand and arm movements; bend and reach; lift, push, or pull up to 50 pounds independently; and stand or walk for extended periods.
  • Ability to work with exposure to extreme temperatures and use required protective apparel and equipment.

Nice To Haves

  • Bachelor’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience leading in a grocery or high-volume specialty retail environment.
  • Proven success developing strong teams and delivering exceptional guest experiences.
  • Bilingual skills.

Responsibilities

  • Model and promote the company’s values of passion, excellence, hospitality, and teamwork.
  • Serve as a visible and accessible leader on the sales floor, supporting team members and engaging with guests.
  • Recruit, hire, and develop team members while building a pipeline of future leaders.
  • Oversee Produce & Floral, Meat & Seafood, Bakery, Deli & CMS, and Center Store departments to ensure merchandising, signage, and assortment meet local guest needs and brand standards.
  • Manage sales, gross margin, labor planning, inventory control, and shrink reduction.
  • Partner with department managers on ordering, scheduling, and workload planning.
  • Maintain compliance with food safety, sanitation, risk management, and regulatory requirements.
  • Represent The Fresh Market with hospitality and professionalism in the store and local community.
  • Build guest relationships, respond to questions, resolve concerns, and model guest recovery.
  • Engage with local organizations, vendors, and partners to strengthen the store’s community presence.

Benefits

  • Team Member discount up to 40%.
  • Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance coverage for individuals, spouses, partners, and families.
  • Discounts on pet insurance, daycare, event tickets, and other offerings.
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