Store Clerk - Part Time

Goodwill of Central Florida•Rockledge, AZ
•$18 - $18

About The Position

The Store Clerk works under the direction of the General Manager to place processed donations in the appropriate sales-floor areas, sort, box, and label hangers by type, and help maintain a clean sales floor. The position receives donations and issues receipts, while greeting and assisting donors and customers. It is a part-time retail position in Viera–Rockledge, Florida, with an hourly salary range of $18.00 to $18.00. The role also involves rotating and presenting merchandise in accordance with established procedures, assisting with textile color rotation, providing customer service, monitoring for suspicious activity, and following consumer product safety and public protection guidelines. The position has no supervisory responsibilities and does not require a license or certification. High school education or equivalent and previous retail experience are preferred. Employment may be contingent on acceptable job-related screening, as applicable and permissible by law.

Requirements

  • Ability to adhere to the organization's Core Principles.
  • Ability to listen to and follow directions.
  • Ability to provide excellent customer service.
  • Ability to react calmly and respond to emergency situations.
  • Knowledge of textile articles and garment classification, such as gowns, shirts, and pants.
  • Beginner-level knowledge of the Internet and ability to look up information.
  • Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to stand and walk for long periods.
  • Ability to stoop, bend, kneel, push, and pull.
  • Sufficient mobility to turn side to side, lean, and remove garments from containers.

Nice To Haves

  • High school education or equivalent is preferred.
  • Previous retail experience is highly preferred.

Responsibilities

  • Politely and professionally receive donations and issue donation receipts.
  • Rotate stock according to established procedures and bring stock to the sales floor promptly.
  • Place and present merchandise on appropriate textile racks and wares shelves in accordance with merchandising policies and procedures.
  • Sort, box, and label hangers by type.
  • Assist with textile color rotation according to established procedures.
  • Greet customers courteously and provide prompt, efficient, and accurate customer service.
  • Direct customers to the proper area and provide general information when requested.
  • Watch for shoplifting or suspicious activity and notify store management.
  • Keep the sales floor and production area clean and safe.
  • Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
  • Refer customer complaints to management in a timely manner.
  • Answer the telephone promptly using established etiquette procedures.
  • Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
  • React calmly and respond to emergency situations.
  • Perform other duties as assigned by the General Manager.
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