About The Position

In this part-time role, the associate helps maintain a safe and clean environment throughout the store by completing daily cleaning tasks efficiently and following Kohl’s standards and procedures. The role also supports store operations, including receiving and processing product, stockroom work, and omnichannel fulfillment as needed, while contributing to a positive customer experience. Early morning availability starting at 6 a.m. is required. Associates must be available flexibly, including days, nights, weekends, and holidays. The position involves using approved chemicals, supplies, equipment, and technology; maintaining and replenishing cleaning supplies; completing required training and basic equipment maintenance; and carrying out customer-service and general associate responsibilities. The work requires regular standing and walking, frequent physical activity, and the ability to lift up to 50 pounds, with occasional lifts over 50 pounds using a two-person lift.

Requirements

  • Must be at least 18 years old.
  • No retail experience is required.
  • Excellent customer service skills and the ability to multitask with strong attention to detail.
  • Verbal and written communication skills and interpersonal skills.
  • Flexible availability, including days, nights, weekends, and holidays; early morning availability starting at 6 a.m. is required.
  • Ability to complete company training and comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to wear personal protective equipment.
  • Ability to withstand varying temperatures, humidity, and other elements while performing certain duties, including stockroom operations and truck unloading.
  • Ability to perform the listed job accountabilities and comply with health and safety standards.
  • Ability to lift up to 50 pounds frequently and occasionally lift over 50 pounds with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.

Nice To Haves

  • Client-facing retail or service industry experience.

Responsibilities

  • Clean all areas of the store, including floors, windows, restrooms, and trash receptacles, according to company standards and procedures.
  • Use only approved chemicals, supplies, and equipment.
  • Monitor and replenish approved chemicals and supplies, and rotate and store them in proper containers.
  • Complete and maintain required training related to chemicals, equipment, and maintenance.
  • Perform basic equipment maintenance according to company guidelines.
  • Use Kohl’s tools and technology to plan, communicate, and share information with the store team.
  • Support the operations team with receiving and processing product, stockroom operations, and omnichannel fulfillment as needed.
  • Greet customers, offer assistance, and help provide an excellent customer experience.
  • Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
  • Use good judgment when making decisions and involve appropriate partners as needed.
  • Anticipate customer needs and resolve issues satisfactorily.
  • Meet or exceed individual goals and complete multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, guidelines, and safety requirements.
  • Receive and respond proactively to direction from supervisors, managers, and other company personnel.
  • Complete other responsibilities as assigned.

Benefits

  • Paid time off (PTO)
  • Vacation Buy Program
  • Parental leave
  • Medical coverage
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability programs
  • Emergency health and wellness programs, including accident protection and critical illness plans
  • 401(k)
  • Flexible Spending Accounts
  • Associate discount programs with Kohl’s partners
  • Life insurance, including coverage options for family or pets
  • Legal assistance
  • Adoption assistance
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