About The Position

The Store Cleaning & Operations Associate ensures a safe and clean environment throughout the store by efficiently completing daily cleaning tasks and, as needed, operational processes that support an excellent customer experience. The role includes cleaning store areas, maintaining approved cleaning supplies and equipment, completing required training, and supporting product processing, stockroom operations, and omnichannel fulfillment. Associates also greet customers and offer assistance. This position requires early morning availability starting at 6 a.m. Flexible availability is expected, including days, nights, weekends, and holidays. No retail experience is required, and candidates must be at least 18 years old. Pay starts at $16.45.

Requirements

  • Must be 18 years of age or older.
  • Excellent customer service skills and the ability to multitask with strong attention to detail.
  • Verbal and written communication skills and interpersonal skills.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements set by the company.
  • Ability to wear personal protective equipment.
  • Ability to work in varying temperatures, humidity, and other elements while performing certain duties, including stockroom operations and truck unloading.
  • Ability to perform the listed job accountabilities and satisfactorily complete company training programs.
  • Ability to comply with dress code requirements and health and safety standards.
  • Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
  • Ability to frequently climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull.
  • Ability to stand and walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Availability for early mornings starting at 6 a.m. and flexible availability, including days, nights, weekends, and holidays.
  • No retail experience is required.

Nice To Haves

  • Client-facing retail or service industry experience.

Responsibilities

  • Clean all areas of the store, including floors, windows, restrooms, and trash receptacles, following company practices and procedures.
  • Use only approved chemicals, supplies, and equipment.
  • Monitor approved chemical and supply levels, place replenishment orders when needed, and ensure supplies are rotated and stored in proper containers.
  • Complete and maintain required training for chemicals, equipment, and maintenance.
  • Perform basic equipment maintenance in accordance with company guidelines.
  • Use company tools and technology to plan, communicate, and share information with the store team.
  • Support the operations team with receiving and processing product, stockroom operations, and omnichannel fulfillment as needed.
  • Greet customers and offer assistance with products and services.
  • Act with integrity and honesty, foster teamwork, and contribute to an engaged and inclusive culture.
  • Use good judgment when making decisions and involve appropriate partners as needed.
  • Anticipate customer needs and satisfactorily resolve issues with a customer-service mindset.
  • Meet or exceed individual goals, including productivity, credit, and loyalty goals.
  • Complete multiple tasks within established timeframes and follow company policies, procedures, standards, and guidelines.
  • Follow company safety policies to support the safety of associates and customers.
  • Receive, understand, and proactively respond to direction from supervisors, managers, and other company personnel.
  • Perform other responsibilities as assigned.
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