About The Position

In this part-time role, you will help maintain a safe, clean environment throughout the store by completing daily cleaning tasks effectively and efficiently. You will also support operational processes as needed to help provide an excellent customer experience. This position requires following company procedures and safety standards, completing required training, maintaining equipment and supplies, and assisting customers and the operations team.

Requirements

  • Must be at least 18 years old.
  • Excellent customer service skills and ability to multitask with strong attention to detail.
  • Verbal and written communication skills and interpersonal skills.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to perform the listed job accountabilities and satisfactorily complete company training programs.
  • Ability to comply with dress code requirements and maintain prompt, regular attendance while meeting scheduling requirements.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to wear personal protective equipment and comply with health and safety standards.
  • Ability to withstand varying temperatures, humidity, and other elements during certain duties, including stockroom operations and truck unloading.
  • Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Flexible availability, including days, nights, weekends, and holidays.
  • No retail experience required.

Nice To Haves

  • Client-facing retail or service industry experience.

Responsibilities

  • Clean store areas, including floors, windows, restrooms, and trash receptacles, following company practices and procedures.
  • Use only approved chemicals, supplies, and equipment, and maintain, order, rotate, and properly store approved supplies.
  • Complete required training related to chemicals, equipment, and maintenance.
  • Perform basic equipment maintenance according to company guidelines.
  • Use company tools and technology to plan, communicate, and share information with the store team.
  • Support receiving and processing products, stockroom operations, and omnichannel fulfillment when needed.
  • Greet customers and offer assistance with products and services.
  • Act with integrity and honesty, foster teamwork, and contribute to an engaged and inclusive culture.
  • Use good judgment when making decisions and involve appropriate partners as needed.
  • Anticipate customer needs, provide customer service, and resolve issues satisfactorily.
  • Meet or exceed individual goals and complete multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, guidelines, and safety policies.
  • Receive and respond proactively to direction from supervisors, managers, and other company personnel.
  • Complete other responsibilities as assigned.
  • Complete company training, comply with dress code and health and safety standards, and maintain prompt and regular attendance in accordance with scheduling requirements.
  • Operate and communicate using multiple-frequency devices, handheld scanners, and other technology as directed.
  • Wear personal protective equipment and perform the work in accordance with physical requirements.

Benefits

  • Paid time off (PTO)
  • Vacation Buy Program
  • Parental leave
  • Medical, dental, and vision programs
  • Short- and long-term disability programs
  • Emergency health and wellness programs, including accident protection and critical illness plans
  • 401(k)
  • Flexible spending accounts
  • Associate discount programs with Kohl’s partners
  • Life insurance
  • Pet insurance
  • Other protection programs
  • Legal assistance
  • Adoption assistance
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