Part-Time Store Cleaning & Operations Associate

Kohl's•Norfolk, VA

12d•Onsite

About The Position

In this part-time role, you will help ensure a safe and clean environment throughout the store by completing daily cleaning tasks and operational processes as needed to support an excellent customer experience. You will follow company standards and procedures, use approved cleaning supplies and equipment, maintain supplies, complete required training, and perform basic equipment maintenance. When needed, you will also support receiving and processing products, stockroom operations, and omnichannel fulfillment. The role includes engaging customers and fulfilling general associate responsibilities such as teamwork, customer service, meeting individual goals, following company policies, and responding to direction from supervisors and other company personnel. The position requires the ability to complete company training, comply with dress code and safety requirements, use basic math, reading, handwriting, and computer skills, and operate communication devices, handheld scanners, and other technology as directed. Associates must maintain regular attendance, wear personal protective equipment, and tolerate varying temperatures, humidity, and other elements during certain duties. Physical requirements include lifting up to 50 pounds frequently and occasionally lifting more than 50 pounds with a two-person lift; frequent climbing, squatting, stooping, kneeling, crouching, bending, twisting, reaching, lifting, grasping, pushing, and pulling; and standing or walking for the duration of a scheduled shift.

Requirements

Must be at least 18 years of age.
Excellent customer service skills and ability to multitask with strong attention to detail.
Verbal and written communication and interpersonal skills.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
Ability to complete company training programs and comply with dress code requirements.
Ability to wear personal protective equipment and comply with health and safety standards.
Ability to tolerate varying temperatures, humidity, and other elements while performing certain duties.
Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
Ability to stand or walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Flexible availability, including days, nights, weekends, and holidays.
No retail experience required.

Nice To Haves

Client-facing retail or service industry experience.

Responsibilities

Clean all areas of the store, including floors, windows, restrooms, and trash receptacles, in accordance with company standards and procedures.
Use only approved chemicals, supplies, and equipment.
Monitor and replenish approved chemicals and supplies, rotating and storing them in appropriate containers.
Complete and maintain required chemical, equipment, and maintenance training.
Perform basic equipment maintenance according to company guidelines.
Use company tools and technology to plan, communicate, and share information with the store team.
Support receiving and processing products, stockroom operations, and omnichannel fulfillment as needed.
Greet customers and offer assistance with products and services.
Act with integrity and honesty, foster teamwork, and contribute to an engaged and inclusive culture.
Use good judgment when making decisions and involve appropriate partners as needed.
Anticipate customer needs and resolve customer issues satisfactorily.
Meet or exceed individual goals and complete multiple tasks within established timeframes.
Follow company policies, procedures, standards, and guidelines, including safety policies.
Receive and respond proactively to direction from supervisors, managers, and other company personnel.
Maintain prompt and regular attendance and meet company scheduling requirements.
Perform required physical tasks and comply with health and safety standards.