About The Position

As a part-time Store Cleaning & Operations Associate at Kohl’s, you will help ensure a safe and clean environment throughout the store. You will complete daily cleaning tasks efficiently and perform operational processes as needed to support an excellent customer experience. The role also includes assisting with receiving and processing products, stockroom operations, and omnichannel fulfillment when needed, as well as engaging customers and offering assistance. Associates are expected to act with integrity, foster teamwork, use sound judgment, provide customer-focused service, meet individual goals, manage multiple tasks within established timeframes, follow company policies and safety standards, and respond proactively to direction from supervisors and other company personnel. Other responsibilities may be assigned. The position requires completing company training, following dress-code and safety requirements, maintaining attendance and scheduling requirements, and performing the physical functions described in the posting. Reasonable accommodations may be made for individuals with disabilities, absent undue hardship. The starting pay listed is $17.45.

Requirements

  • Excellent customer service skills and the ability to multitask with strong attention to detail.
  • Verbal and written communication and interpersonal skills.
  • Must be at least 18 years of age.
  • Flexible availability, including days, nights, weekends, and holidays.
  • Ability to perform the accountabilities listed in the job description and satisfactorily complete company training programs.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to wear personal protective equipment.
  • Ability to withstand varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.
  • Ability to perform the work in accordance with the physical requirements described in the posting.

Nice To Haves

  • Client-facing retail or service industry experience.

Responsibilities

  • Clean all areas of the store, including floors, windows, restrooms, and trash receptacles, following company standards and procedures.
  • Use only approved chemicals, supplies, and equipment.
  • Monitor and replenish approved chemicals and supplies; rotate and store supplies in proper containers.
  • Complete and maintain required training for chemicals, equipment, and maintenance.
  • Perform basic equipment maintenance according to company guidelines.
  • Use Kohl’s tools and technology to plan, communicate, and share information with the store team.
  • Support the operations team with receiving and processing products, stockroom operations, and omnichannel fulfillment when needed.
  • Greet customers and offer assistance with products and services.
  • Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
  • Use good judgment when making decisions and involve appropriate partners as needed.
  • Anticipate customer needs and satisfactorily resolve issues.
  • Meet or exceed individual goals, including productivity, credit, and loyalty goals.
  • Complete multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, and guidelines, including safety policies.
  • Receive, understand, and respond proactively to direction from supervisors, managers, and other company personnel.
  • Complete company training programs and comply with dress-code requirements.
  • Maintain prompt and regular attendance and meet company scheduling requirements.
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