Thrift Store Cashier/Sorter

Salvation Army Careers•Juneau, AK

22h•Onsite

About The Position

The Store Cashier/Sorter handles cash, makes change, and operates cash registers and charge card machines accurately. When not performing cashier duties, the employee works in the warehouse separating and sorting donated materials, pricing inventory, and restocking merchandise as directed. The position also supports customer and donor service, store operations, loss prevention, safety, and cleanliness while maintaining the confidentiality of clients and program-related information. The role is part-time at 25 hours per week and is non-exempt. Work is performed primarily in a heated and ventilated store setting with a low noise level, with brief exposure to hot, cold, and inclement weather while receiving donations. The position requires frequent movement and handling objects weighing up to 50 pounds. Reasonable accommodations may be requested for qualified individuals with disabilities. Employees are expected to support The Salvation Army’s mission and religious purposes, complete the required online Protect the Mission course, and pass required background checks. The organization is an equal opportunity employer.

Requirements

High school diploma or equivalent.
Some knowledge of inventory control, retail sales, and loss prevention.
Ability to operate a cash register and credit card machines and handle monetary transactions.
Ability to provide excellent customer service through prompt and courteous assistance.
Current Alaska identification and an acceptable criminal history record.
Ability to understand, follow, and give written and oral instructions, and to work comfortably with diverse individuals in person and by telephone.
Ability to perform simple calculations and apply ratios and percentages in practical situations.
Must be punctual, organized, self-motivated, flexible, and willing to learn and assist others.
Must complete the required online Protect the Mission course and pass The Salvation Army’s required employment background checks.
Ability to speak and hear for ordinary and telephone conversation.
Ability to perform the essential duties with or without reasonable accommodation.

Nice To Haves

Familiarity with Microsoft Word, Excel, and Outlook.
Working knowledge of integrated database applications and ability to use new software programs with basic training.

Responsibilities

Operate the cash register and charge card machines, ring in sales, issue credit slips, make corrections, accept payment, make change, and verify credit cards accurately.
Assist with counting the daily cash deposit and safeguard cash; prepare a daily store report for management when requested.
Respond professionally to telephone inquiries and route calls as needed.
Receive and help resolve customer complaints about merchandise.
Provide prompt, courteous customer service and ensure merchandise is properly priced.
Stock the store, price items, remove outdated items, and label and return them to the warehouse.
Receive donations, complete donation receipts, and courteously assist donors with removing donated items from their vehicles.
Sort and price items in the warehouse and restock store inventory as directed.
Attend required store staff meetings and stay informed about new policies and directives.
Assist with loss prevention and report accidents and incidents of loss to store management promptly.
Report safety hazards, help protect property and buildings, and help maintain cleanliness inside and outside the store.
Maintain strict confidentiality of clients and other program-related information.
Perform other related duties as assigned.