Thrift Store Cashier/Sorter

The Salvation Army Southern California•Juneau, AK

1d•Onsite

About The Position

The Store Cashier/Sorter handles cash and monetary transactions, operates cash registers and charge card machines, and maintains accuracy. When not performing cashier duties, the employee works in the warehouse separating and sorting donated materials, pricing inventory, and restocking merchandise as directed. The role also supports customer service, donation intake, store cleanliness, loss prevention, and protection of store property. The position is part-time, 25 hours per week, and non-exempt.

Requirements

High school diploma or equivalent.
Some knowledge of inventory control, retail sales, and loss prevention.
Ability to operate a cash register and credit card machines and handle monetary transactions.
Ability to provide excellent customer service through prompt and courteous assistance.
Current Alaska identification and an acceptable criminal history record.
Ability to understand, follow, and give written and oral instructions, and to work comfortably with diverse individuals in person and by telephone.
Ability to use speech and hearing for ordinary and telephone conversation.
Ability to perform simple calculations and apply ratios and percentages in practical situations.
Must be punctual, organized, self-motivated, flexible, and willing to learn and assist others.
Must complete the online Protect the Mission course and pass required background checks.
Must acknowledge and respect The Salvation Army's religious purposes and ensure work-related conduct does not conflict with or undermine its mission.
Ability to perform the essential duties with or without reasonable accommodation, including lifting and moving objects weighing up to 50 pounds.

Nice To Haves

Familiarity with Microsoft Word, Excel, and Outlook.
Working knowledge of integrated database applications and ability to learn new software programs with basic training.

Responsibilities

Operate the cash register, ring up sales, issue credit slips, and make corrections as needed.
Accept payments, make change, and verify credit card transactions accurately and efficiently.
Assist with counting the daily cash deposit, safeguard cash, and, as needed, prepare a daily store report for management.
Respond professionally to telephone inquiries and route calls as necessary.
Receive and help resolve customer complaints regarding merchandise.
Provide prompt and courteous customer assistance and ensure merchandise is properly priced.
Stock and price items, remove outdated items, and label and return them to the warehouse.
Receive donations and complete customer donation receipts.
Attend required staff meetings and stay informed about new policies and directives.
Assist with loss prevention and report accidents and incidents of loss to store management promptly.
Report safety hazards, help protect property and buildings, and maintain store cleanliness inside and out.
Sort and price items in the warehouse and restock store inventory as directed.
Maintain strict confidentiality of clients and other program-related information.
Assist donors with removing donated items from their vehicles and provide receipts upon request.
Perform other related duties as assigned.