Thrift Store Associate

Friends of Switchpoint Inc•Saint George, UT
•$14 - $16•Onsite

About The Position

Friends of Switchpoint is a non-profit organization dedicated to serving individuals, families, and veterans experiencing poverty and homelessness in Utah since 2014. Our mission is to empower those in need by addressing the root causes of poverty, providing comprehensive plans, and supporting their journey to self-sufficiency. The Thrift Store/Boutique Associate will be responsible for processing customer sales, assisting other floor associates, maintaining the store, providing excellent customer service, building staff rapport, and promoting sales. Employee safety is a priority, and associates are expected to follow OSHA proper lifting techniques and safe-lifting ergonomics.

Requirements

  • Excellent Customer Service Skills – professional and kind in all interactions with customers, donors, volunteers, team members, etc.
  • Cashier experience with the ability to count change back and work in a fast-paced environment.
  • Accurate cash handling.
  • Able to lift 50+ lbs.
  • Able to be on feet for long periods of time.
  • Review and Follow: OSHA Guidelines for Safe Lifting
  • Good understanding of the value of items.
  • Very organized and detailed.
  • Clean driving record.
  • Ability to drive a box truck and a truck and trailer.
  • Reliable and willing to do what needs to be done to complete the job.
  • Works well with others.
  • Great temperament.
  • Self-starter.

Nice To Haves

  • Merchandising the store.
  • Backroom training-donation processing, etc., dealing with vendors, etc.
  • Opening and closing store procedures training, restocking, displays, etc.

Responsibilities

  • Perform duties and complete all necessary tasks in processing customer sales.
  • Assist other floor associates in maintaining all aspects of the store(s).
  • Provide excellent customer service.
  • Build staff rapport.
  • Promote sales.
  • Follow OSHA proper lifting techniques and safe-lifting ergonomics.
  • Provide customer service to guests, donors, and staff.
  • Price items at a thrift store pricing.
  • Understand the value of items.
  • Maintain an organized and detailed work environment.
  • Drive a box truck and a truck and trailer.
  • Merchandise the store.
  • Keep the work area clean and organized.
  • Learn reporting procedures for cash register and credit card machine.
  • Receive training in backroom operations, including donation processing and dealing with vendors.
  • Receive training in opening and closing store procedures, restocking, and displays.
  • Report critical incidents immediately to the Regional Director.
  • Collect data necessary for funding requirements and statistical reports.
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