Part-Time Thrift Store Clerk/Sorter

Salvation Army Careers•Homer, AK

8h•Onsite

About The Position

The Thrift Store Clerk/Sorter handles cash, makes change, and operates cash registers and charge-card machines accurately. When not performing cashier duties, the employee works in the warehouse separating and sorting donated materials, pricing inventory, and restocking merchandise as directed. The position also serves as a brand ambassador for The Salvation Army. The role requires customer service, donation processing, merchandise preparation, and support for store cleanliness, safety, and loss prevention. The employee is expected to follow instructions, maintain confidentiality, work effectively with customers, coworkers, and volunteers from diverse backgrounds, and support The Salvation Army’s mission and store culture. The position is part-time at 29 hours per week and is non-exempt.

Requirements

Ability to carry out oral and written instructions with minimal supervision.
Some knowledge of inventory control, retail sales, and loss prevention.
Ability to operate a cash register and credit-card machines and handle monetary transactions.
Ability to provide prompt, courteous customer service.
Demonstrated communication and interpersonal skills, including basic reading, writing, and mathematics.
Ability to work and interact effectively with the public, coworkers, and volunteers of diverse backgrounds and circumstances.
Ability to understand and follow instructions.
Ability to maintain the highest level of business and client confidentiality.
Must pass all background checks required by The Salvation Army.
At least one year of work experience in any field; sales or retail experience preferred.
Ability to work independently in a detailed, professional, and courteous manner and meet management-set goals.
Must understand, follow, and give written and oral instructions and be comfortable communicating with diverse individuals in person and by telephone.
Ability to perform basic calculations and apply concepts such as ratios and percentages in practical situations.
Must be punctual, organized, self-motivated, flexible, and willing to learn and assist others.
Must complete the online Protect the Mission course for this area.
Must be able to perform essential duties with or without accommodation.
Must be able to grasp, push, and pull objects such as boxes or furniture, reach overhead, and carry store supplies.
Must learn and adhere to proper lifting techniques and wear a back brace when lifting heavy items.
Hearing and visual acuity must be within normal limits.

Nice To Haves

Sales or retail work experience.
Familiarity with Microsoft Word, Excel, and Outlook.
Working knowledge of integrated database applications and ability to use new software programs with basic training.

Responsibilities

Maintain a clean and safe work area.
Operate the cash register, ring in sales, issue credit slips, and make corrections or voids.
Accept money, make change, and accurately verify checks and credit cards.
Respond professionally and courteously to telephone inquiries.
Receive customer complaints regarding merchandise and assist in resolving them.
Provide prompt and courteous customer assistance and ensure merchandise is properly priced.
Stock the store by sorting, hanging, pricing, and merchandising items, and discarding unusable items.
Pull outdated items, label them, and return them to the warehouse.
Receive donations and complete customer donation receipts.
Attend required store staff meetings and stay informed about new policies and directives.
Assist with loss prevention and promptly report incidents of loss to the Store Manager.
Report safety hazards and help protect the property and building.
Help maintain store cleanliness inside and out.
Maintain strict confidentiality of clients and program-related information.
Perform other related duties as assigned.