Store Associate

CVS Health•Pearl City, HI

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers’ needs and help CVS Health provide a convenient and compassionate health experience. The role includes customer service, cashiering, maintaining the sales floor, supporting store operations, and helping other departments—including photo, beauty, and pharmacy—remain stocked and operational. Associates may work regular shifts in the pharmacy as an opportunity for growth and career development.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and visually inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Anticipate customer needs, provide compassionate and differentiated service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help them locate items as needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support opening and closing activities when needed.
  • Assist customers across departments, including photo and beauty, and help keep departments stocked and operational while staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities arise.
  • Promote CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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