Madhappy Malibu Part-Time Store Associate

Madhappy•Malibu, CA
•Onsite

About The Position

Madhappy is hiring a part-time Sales Associate for its flagship location in Malibu. The role is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. The associate should be proactive and engaging, passionate about fashion and personalized service, and able to thrive in a fast-paced retail environment. Applicants must be based in the Los Angeles metropolitan area.

Requirements

  • Must be based in the Los Angeles metropolitan area.
  • Strong interpersonal skills and a passion for clienteling and relationship-building.
  • Enthusiastic, proactive, and results-driven mindset.
  • Ability to thrive in a fast-paced environment and multitask effectively.
  • Alignment with Madhappy’s brand mission and values.

Nice To Haves

  • 1+ year of retail or customer service experience preferred.

Responsibilities

  • Deliver an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
  • Build and nurture customer relationships through personalized styling, product recommendations, and proactive client outreach.
  • Use clienteling tools and maintain a detailed client book to track preferences, follow up after purchases, and encourage long-term engagement and repeat business.
  • Inform customers about new arrivals, restocks, events, and brand moments through timely, personalized clienteling.
  • Foster a welcoming, inclusive, and community-driven store environment that reflects Madhappy’s brand values.
  • Maintain a clean, organized, and visually compelling sales floor aligned with brand standards.
  • Support inventory management, stock replenishment, and loss prevention initiatives.
  • Stay knowledgeable about store policies, procedures, and product offerings to provide seamless and consistent service.

Benefits

  • Welcome gift
  • Monthly gifting of new collections
  • Performance-based bonus
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