Assistant Store Manager - (Full Time) - Malibu
About The Position
Jenni Kayne is a California-based lifestyle brand focused on an elevated approach to everyday living. The Assistant Store Manager supports the Store Manager in daily business operations, team management, sales, and customer service at the Malibu store. The role includes maintaining store standards and displays, supporting merchandise and inventory activities, building client relationships, participating in store events, and following company policies and loss-prevention guidelines. The listed hourly rate is $28–$30; base pay is determined by experience, education, skills, and location.
Requirements
- Minimum of 1–2 years of retail sales experience.
- Previous retail management experience.
- Experience managing a team.
- A can-do attitude and commitment to excellent customer service.
- Strong leadership and people-management skills.
- Availability and willingness to work during peak business periods, including weekends and holidays.
- Strong written and verbal communication skills.
- Knowledge and experience with point-of-sale and inventory management systems, Microsoft Word, and Excel.
- Comfort working in a team environment.
- Ability to lift and move objects weighing 20 pounds or more from time to time as required.
Nice To Haves
- Experience in women's upper contemporary, multi-label, or luxury designer retail.
Responsibilities
- Assist the Store Manager with coordinating, monitoring, and reporting on daily business operations.
- Assist with recruiting, training, and supervising employees.
- Maximize sales and provide friendly, welcoming customer service.
- Communicate with customers to determine their needs.
- Assist with managing employee schedules.
- Build client relationships and maintain an updated client book.
- Drive sales through consignments and partnerships with interior designers and wardrobe stylists.
- Resolve customer complaints and concerns in a timely manner.
- Ensure store policies and procedures are followed.
- Handle point-of-sale transactions, including sales, exchanges, refunds, gift cards, and gift wrapping.
- Support store operations by maintaining displays, assisting with stock transfers, and receiving new merchandise.
- Participate in store events.
- Encourage customers to join Jenni Kayne Rewards and engage with the brand on social media.
- Share feedback with management and write daily business recaps.
- Protect company assets through loss prevention in accordance with company policies and guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
