Store Assistant Manager

Circle K•Salem, OR

19d•$18 - $20•Onsite

About The Position

The Store Assistant Manager supports the Store Manager in operating the store, maintaining customer service and facility standards, managing merchandising and sales, and overseeing employees. The role performs shift supervision and assumes Store Manager responsibilities when needed. It also completes administrative, financial, staffing, and security tasks, and performs the duties of Customer Service Representative and Lead CSR positions. The position requires regular, predictable onsite attendance and may involve irregular hours and working opposite shifts from the Store Manager.

Requirements

High school diploma or equivalent.
Six months to one year of retail and management work experience preferred.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership.
Ability to communicate information and ideas clearly and understandably.
Ability to handle customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled, arrive on time, and maintain open availability, including working opposite shifts from the Store Manager.
Ability to accurately operate equipment such as cash registers, scanners, beverage dispensers, and other machines or tools.
Ability to perform the essential job duties and work in the described physical and environmental conditions.
Valid driver’s license and dependable transportation.
Ability to work alone and with minimal direction.

Nice To Haves

Six months to one year of retail and management work experience.

Responsibilities

Provide and coach staff to provide courteous, friendly, attentive customer service; assist customers, process sales and payments accurately, and resolve routine concerns.
Operate fuel consoles, lottery machines, money order machines, telecommunications transactions, cash registers, and other store equipment.
Monitor facility condition, report equipment failures or supply and maintenance needs, and perform or direct housekeeping duties, including cleaning floors, windows, counters, bathrooms, equipment, and surrounding areas.
Ensure product areas are stocked, rotated, fresh, appealing, and accessible; prepare or assist with inventory orders and make price and signage changes according to company or brand guidelines.
Ensure shift sales are entered accurately at the time of purchase, payments are placed in the register, and correct change is made.
Maintain cash, sales, payroll, and inventory records; account for variances; prepare and transmit daily bookkeeping, invoicing, and gasoline data; complete daily banking; troubleshoot closeouts and shift sales analyses; and process weekly time and attendance records and payroll.
Follow company and brand guidelines for product breakage and spoilage, and report sales, cash, inventory, or operating discrepancies to the Store Manager.
Oversee store employees as directed; supervise shifts and assume Store Manager responsibilities when needed; schedule employees according to business needs and company guidelines.
Perform and train employees in Customer Service Representative and Lead CSR duties; assist with counseling, feedback, performance reviews, hiring, training, mentoring, motivating, and separation of employees using nondiscriminatory management practices.
Help maintain a safe environment and protect company assets; report incidents, unsafe conditions, and potentially unlawful or unethical conduct to the Store Manager.
Prepare or assist with periodic sales, product, and operating reports; attend job-related meetings; control merchandise, cash shortages, and selling expenses; maintain inventory levels and conduct shift audits.
Complete shift-change tasks, including counting cash drawers and preparing end-of-shift or shift-change reports, daily store reports, and other duties assigned by the Store Manager.
Maintain punctuality, follow dress and appearance standards, and perform duties with minimal supervision.