Store Assistant Manager

Circle K•Albany, OR
•$18 - $20•Onsite

About The Position

The Store Assistant Manager supports the Store Manager in overseeing store operations and staff. The role includes providing and coaching excellent customer service; maintaining the store’s condition and merchandising; ensuring accurate sales, cash, inventory, payroll, and other financial controls; supervising shifts and employees; supporting security and administrative controls; and assuming Store Manager responsibilities when needed. The position requires reliable onsite attendance, work with minimal supervision, open availability, and the ability to work opposite shifts from the Store Manager. The advertised hiring range is $18.08 to $19.62.

Requirements

  • High school diploma or equivalent; 6 months to 1 year of retail and management work experience is preferred.
  • Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership skills.
  • Ability to communicate information and ideas clearly and understandably.
  • Ability to deal with customers and unanticipated problems or events using standard procedures.
  • Ability to work as scheduled, arrive on time, and have open availability, including working opposite shifts from the Store Manager.
  • Ability to accurately operate equipment such as cash registers, scanners, beverage dispensers, and other machines or tools.
  • Ability to perform the essential job duties and work in the described physical and work conditions.
  • Valid driver’s license and dependable transportation.
  • Ability to occasionally work irregular hours for job-related meetings.

Nice To Haves

  • 6 months to 1 year of retail and management work experience.

Responsibilities

  • Provide and coach courteous, friendly, attentive customer service; assist customers, process sales and payments accurately, operate store transaction equipment, and resolve routine concerns.
  • Maintain awareness of facility conditions, report equipment failures and supply or maintenance needs, and perform or direct housekeeping duties, including cleaning floors, windows, counters, displays, bathrooms, equipment, and outdoor areas.
  • Monitor product stocking, rotation, display, and freshness; prepare or assist with inventory orders; make price changes and place advertising and pricing signage according to guidelines.
  • Ensure shift transactions are entered correctly and at the time of purchase, payments are deposited in the register, and correct change is made.
  • Maintain accurate cash, sales, payroll, and inventory records; account for variances; prepare and transmit daily bookkeeping, invoicing, and gasoline data; complete banking; troubleshoot closeout and sales analysis; and process weekly time and attendance records and payroll.
  • Notify the Store Manager of sales, cash, inventory, or operating discrepancies and follow product breakage and spoilage guidelines.
  • Oversee store employees as directed, supervise shifts, and assume Store Manager responsibilities when needed.
  • Schedule employees according to company guidelines and business needs; perform and train employees in Customer Service Representative and Lead CSR duties; assist with employee counseling, feedback, performance reviews, hiring, training, mentoring, and related personnel activities.
  • Help maintain a safe environment and protect company assets; report incidents and any suspected unsafe, unlawful, or unethical conduct to the Store Manager.
  • Prepare or assist with periodic reports, attend job-related meetings, control merchandise and selling expenses, maintain inventory levels, perform shift audits, and complete shift-change cash counts and reports.
  • Complete daily store reports and other duties assigned by the Store Manager.
  • Maintain regular, predictable onsite attendance and perform duties with minimal supervision.
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