Store Assistant Manager

Ridley's Family Markets•Jerome, ID

19d

About The Position

The Store Assistant Manager, also referred to in the posting as the Assistant Store Director, maintains merchandising, quality, cleanliness, and stocking standards in center store departments, including Grocery, non-foods, General Merchandise, Dairy, Frozen, and Hardware. The role supports the Store Director with overall store operations and, as the second manager in charge, helps foster positive guest relations and support team members throughout the store. The position oversees or supports center store ordering and merchandising execution, coaches team members on fundamentals, and champions the CGO process across center store departments while helping other departments use and understand CGO. The Assistant Store Manager also contributes to store-wide supervision, team member development, regulatory and safety compliance, department performance, inventory control, and effective day-to-day operations. In the Store Director’s absence, the role conducts store management meetings and assumes the Director’s other duties as needed. Duties may be expanded as management deems necessary.

Requirements

Previous retail management experience.
At least 18 years of age; at least 21 years of age to sell tobacco products and/or alcohol.
Certification required to operate a forklift and/or pallet jack; city, county, state, and/or federal certifications may also be required, including a food handlers permit.
Ability to write, speak, hear, and understand spoken communication to respond promptly to pages and requests from team members and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Excellent computer skills, including MS Excel, Word, Google Sheets, and Google Docs.
Ability to use or operate a pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, and applicable department equipment.
Basic math skills, including working with money, weights, measurements, volumes, arithmetic, and percentages.
Understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other assigned paperwork.
Ability to apply common-sense understanding to written, oral, or diagrammatic instructions and to help resolve team member or guest concerns.

Responsibilities

Maintain merchandising, quality, cleanliness, and stocking standards in center store departments, including Grocery, non-foods, General Merchandise, Dairy, Frozen, and Hardware.
Write, supervise, or direct Grocery, Frozen, Dairy, and General Merchandise orders.
Execute sales messages, execution lists, and Tackles for center store departments.
Coach team members on merchandising fundamentals, ordering and CGO processes, stocking rotation, receiving, damage handling, space management, signage, facing, and backroom organization.
Champion the CGO process by ensuring it is fully functioning in center store departments and supporting other departments with their CGO processes and understanding.
Promote open, professional communication, high morale, teamwork, guest service, and store profitability; solicit guest feedback.
Comply with company policies, programs, directives, procedures, and applicable federal, state, and local regulations; communicate and train team members on compliance.
Promote a harassment-free environment, report potential concerns to the Store Director and Human Resources, and assist with resolution.
Ensure proper team member orientation and training and maintain required hiring, change, transfer, and personnel records.
Apply company safety and accident-prevention policies; oversee workers’ compensation and guest accident reporting, documentation, training, and follow-through.
Enforce appearance, dress code, uniform, identification, and cleanliness standards.
Support team member development through coaching, training, evaluation, counseling, and timely completion of evaluations; maintain productivity and consistent disciplinary procedures.
Coordinate with departments to support smooth product and service flow.
Assist in maximizing department sales and profits and ensuring merchandising, cross-merchandising, and pricing comply with company procedures.
Maintain appropriate operational records and help ensure adequate team member schedules through coaching executive, management, and supervisory staff.
Implement company philosophy, policies, budget requirements, reports, and other programs for effective store operations.
Control inventories in accordance with budgets and guidelines and control waste and pilferage through coaching and appropriate discipline.
Help ensure store equipment is in good working order and recommend repairs or equipment purchases as needed.
Attend and contribute to weekly management, departmental, store, and company meetings.
In the Store Director’s absence, conduct store management meetings and assume the Director’s other duties as needed.
Perform additional duties or responsibilities assigned by management.