Store Assistant Manager

Stop In (CrossAmerica Partners) • Bedford, VA

13d

About The Position

The Store Assistant Manager supports the Store Manager in overseeing day-to-day convenience store operations. The role focuses on delivering excellent customer service, managing and developing staff, maintaining inventory and store standards, supporting sales and profitability, and ensuring compliance with health, safety, and legal requirements. The position calls for a hands-on leader who can work in a fast-paced retail environment and support store operations across a variety of shifts.

This is a full-time opportunity with weekly pay, starting at $15.00 per hour. The position requires a valid state driver's license and the ability to work flexible hours, including evenings, weekends, and holidays as required by the store's operating schedule. The employee reports to the Store Manager / Territory Manager.

The job involves standing for extended periods, walking throughout the store, lifting and carrying products up to 50 pounds, bending, squatting, reaching, and climbing a ladder as needed. The employee may work in freezers and refrigerators, perform seasonal snow removal, handle emergencies, and work alone.

Requirements

• At least 2 years of experience in retail or convenience store management, including at least 1 year in a supervisory role.
• High school diploma or equivalent.
• Valid and current state driver's license.
• Strong leadership and team-building skills, including the ability to train and motivate employees.
• Excellent interpersonal and communication skills and a commitment to customer service.
• Ability to handle difficult situations calmly and with a solutions-focused approach.
• Strong organizational skills and ability to multitask and prioritize in a fast-paced environment.
• Proficiency with point-of-sale systems, basic computer applications such as Word and Excel, and inventory management software.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required by the store schedule.
• Ability to meet the physical requirements of the role, including standing for up to 8 hours, lifting products up to 50 pounds, bending, squatting, reaching, climbing a ladder, and walking throughout the store.
• Ability to work in cold environments such as freezers and refrigerators, handle repetitive tasks, respond to emergencies, and work alone.

Nice To Haves

• Associate or bachelor's degree in business or a related field.
• Previous leadership experience is preferred.

Responsibilities

• Greet and assist customers professionally, resolve complaints and concerns, and uphold customer service standards.
• Maintain a clean, safe, and organized store environment.
• Assist with recruiting, training, and onboarding employees; delegate tasks; supervise store associates; and provide coaching and performance feedback.
• Maintain staff schedules and ensure appropriate coverage during peak hours.
• Assist with inventory management, including ordering, receiving, shelving, stock checks, product rotation, quality control, and waste reduction.
• Monitor and enforce store policies and procedures.
• Promote store products and services and help achieve sales goals and targets.
• Monitor cash handling and sales transactions, and reconcile cash registers.
• Support the Store Manager with budgeting, expense control, and store profitability.
• Ensure compliance with health, safety, and legal regulations; conduct inspections and address hazards; and support emergency preparedness and security protocols.
• Assist with payroll, staffing reports, inventory records, and other administrative tasks.
• Prepare reports on daily sales, inventory, and store performance, and maintain accurate operational and employee records.
• Perform seasonal snow removal as needed and handle emergency situations.

Benefits

• Health insurance for full-time team members.
• Vacation.
• Holiday pay.
• 401(k) with employer match.
• Additional benefits are offered as part of the competitive full-time benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED