Store Administrator ELR

Heritage Grocers Group•Liberal, KS

11d

About The Position

The Store Administrator implements and administers Human Resources policies, procedures, and training to support compliance with company policies and local, state, and federal employment laws. The role supports the store through recruitment, onboarding, employee training and development, employee relations, conflict resolution, and efforts to maintain a positive work environment and consistent treatment of employees. The position handles a range of store HR and administrative activities, including personnel records, employee documentation, payroll and scheduling tasks, benefits orientations, food handling certificates, employee communications, and reporting to corporate. It works with store management and Regional Human Resource Managers on HR matters, and collaborates with Loss Prevention and HR during investigations. The role also assists with store safety efforts and conducts daily store walks to check uniforms and PPE. The work environment includes an office and retail store, with noise levels ranging from quiet to loud. The role requires flexibility to travel to company locations as needed and to work varied hours, including nights, weekends, and holidays.

Requirements

At least 18 years of age.
High school diploma or GED, plus two years of experience in a related job, or an acceptable combination of education and experience.
Maintain integrity and confidentiality, strong organizational skills, and the ability to prioritize and handle several tasks concurrently.
Dependable and reliable, with the ability to work a flexible schedule that may change with business needs, including nights, weekends, and holidays.
Detail-oriented, discreet, and trustworthy when handling confidential material.
Strong verbal and written communication and interpersonal skills.
Proficiency in Outlook, Excel, and Word; knowledge of specialized bookkeeping or accounting software; and ability to operate a calculator, computer, and general office equipment.
Fluency in Spanish.
Excellent communication skills and knowledge of computer navigation and software.
Friendly and attentive, able to work with little or no supervision and under pressure, and able to multitask in a fast-paced, changing environment.
Satisfactory completion of a background check and third-party consumer reporting agency investigation.
Ability to sit, stand, and use hands to handle objects, tools, or controls.
Ability to lift up to 50 pounds.
Close vision and ability to adjust focus.
Ability to drive and travel flexibly to company locations as required.

Nice To Haves

Bilingual Spanish and English skills are preferred.
Sales experience.
Cash handling experience.
Financial Services experience.

Responsibilities

Administer Human Resources procedures to ensure compliance with company policies and local, state, and federal employment laws.
Serve as an informative resource about Human Resources programs and procedures.
Interact with employees and resolve complaints, problems, and concerns while working to improve conditions.
Plan, assist with, and execute recruitment, interviews, hiring, promotions, annual evaluations, internal transfers, deductions, Visa cards, direct deposits, discipline, terminations, rewards, and employee recognition.
Organize and implement employee orientation.
Manage food handling certificates.
Organize and lead monthly benefits orientations for qualifying employees.
Maintain personnel records, including internal and external job postings.
Submit required weekly reports and store correspondence to corporate, including I-9 forms for follow-through.
Ensure applications, employment references, background checks, employment verifications, status reports, and other required documentation comply with company policies and procedures.
Remain available for meetings with store employees and management as needed.
Partner with Regional Human Resource Managers on HR issues.
Review, monitor, and correct employee hours; enter work schedules; generate reports; and close payroll.
Create employee numbers, upload documents to employee profiles, and manage reports.
Manage the full-cycle recruitment process for the store, including reviewing online applications, hiring, and onboarding.
Review store camera footage to assist with investigations into employee and customer accidents, partnering with Loss Prevention and HR.
Conduct daily store walks to enforce employee uniform and PPE requirements.
Make recommendations to store management on recruiting, interviewing, hiring, promotions, terminations, discipline, and employee rewards and recognition.
Assist store management and Safety Captains with safety audits, safety committee meetings, and ongoing employee safety coaching.
Perform other duties assigned by the supervisor.