Store Administrator ELR

Heritage Grocers Group•Grand Prairie, TX

About The Position

The Store Administrator implements and administers Human Resources and training policies and procedures to support compliance with company policies and applicable local, state, and federal labor laws. The role supports store operations through recruitment, employee training and development, employee relations, conflict resolution, payroll administration, personnel recordkeeping, and safety activities, helping maintain a positive work environment through fair and consistent treatment of employees. The position works with store employees and management and partners with Regional Human Resource Managers, Loss Prevention, and store Safety Captains. It requires a flexible schedule, including nights, weekends, and holidays, and the ability to travel to company locations as required.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or GED and two years of experience in a related job, or an acceptable combination of education and experience.
  • Maintain a high level of integrity and confidentiality.
  • Have strong organizational skills, prioritize work, and manage multiple tasks professionally.
  • Be dependable and reliable, and work a flexible schedule that may change with business needs, including nights, weekends, and holidays.
  • Be detail-oriented, discreet, and trustworthy when handling confidential material.
  • Have strong verbal and written communication and interpersonal skills.
  • Be fluent in Spanish.
  • Be proficient in Outlook, Excel, and Word, and knowledgeable about specialized bookkeeping or accounting software.
  • Be able to operate a calculator, computer, and general office equipment.
  • Complete a background check and third-party consumer reporting agency investigation satisfactorily.
  • Have no criminal record.
  • Be able to work with little or no supervision and under pressure in a fast-paced, changing environment.
  • Have excellent multitasking skills.
  • Be able to sit, stand, and use hands to handle objects, tools, or controls.
  • Be able to lift up to 50 pounds.
  • Have close vision and the ability to adjust focus.
  • Be able to drive and travel flexibly to company locations as required.

Nice To Haves

  • Bilingual in Spanish and English.
  • Sales experience.
  • Cash-handling experience.
  • Financial services experience.

Responsibilities

  • Administer Human Resources procedures to ensure compliance with company policies and local, state, and federal employment laws.
  • Provide information and guidance about Human Resources programs and procedures.
  • Interact with employees to resolve complaints, problems, and concerns and help improve working conditions.
  • Plan, assist with, and execute recruitment, interviews, hiring, promotional selections, annual evaluations, internal transfers, deductions, Visa cards, direct deposits, discipline, terminations, rewards, and employee recognition.
  • Organize and implement employee orientation.
  • Manage food-handling certificates.
  • Organize and lead monthly benefits orientations for qualifying employees.
  • Maintain personnel records, including internal and external job postings.
  • Submit required weekly reports and store correspondence to corporate, including I-9s for follow-through.
  • Ensure applications, employment references, background checks, employment verifications, employment status reports, and other required documentation comply with company policies and procedures.
  • Remain available for meetings with store employees and management as needed.
  • Partner with Regional Human Resource Managers on HR-related issues.
  • Review, monitor, and correct employee hours; input work schedules; generate reports; and close payroll.
  • Create employee numbers, register and upload documents to employee profiles, and manage reports.
  • Manage full-cycle recruitment for the store location, including reviewing online applications, hiring, and onboarding.
  • Review store camera footage to assist with investigations involving employee or customer accidents, in partnership with Loss Prevention and HR.
  • Conduct daily store walks to enforce proper employee uniforms and use of personal protective equipment.
  • Make recommendations to store management regarding recruitment, interviews, hiring, promotions, terminations, discipline, and employee rewards and recognition.
  • Assist store management and Safety Captains with safety audits, safety committee meetings, and ongoing employee safety coaching.
  • Perform other duties as assigned by the supervisor.
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