Store Administrator

Albertsons Companies•Tempe, AZ

About The Position

The Store Administrator exemplifies and ensures strong customer service while maintaining accurate records of store sales and related transactions, supporting store sales and the overall operating plan, and performing store-level cash handling and human resources and personnel functions. The role supports front-end operations and works with the Store Director, department managers, Division Loss Prevention, and Human Resources, Payroll, and Benefits teams. The position manages daily cash reconciliation and balancing, monitors cashier accountability, researches and reports transaction issues, assists with billing and sales reporting, and performs administrative tasks. It also coordinates hiring and onboarding, payroll and benefits administration, personnel records, leave processes, and related compliance activities. The Store Administrator is responsible for handling all duties honestly and with integrity and in accordance with Company policies and procedures. The position generally works in a temperature-controlled office environment, with occasional travel, including overnight travel, potentially required. The role involves frequent movement and handling items up to approximately 20 pounds. Scheduled hours vary, and nights, weekends, and holidays may be required.

Requirements

Thorough knowledge of cash balancing, cash handling, company policies, benefits, scheduling tools, payroll processing procedures, hiring, training, and new-associate orientation.
Organizational and problem-solving skills, with the ability to prioritize workload and work efficiently.
Knowledge of one- and two-step math calculations, including addition, subtraction, and percent calculations.
Basic computer skills.
Ability to operate a calculator, telephone, computer software, and electronic equipment.
Good written and verbal communication skills and leadership skills.
Ability to maintain confidentiality and professional conduct, including compliance with HIPAA and applicable confidentiality requirements.
Ability to deal courteously and sensitively with customers, coworkers, and vendors; concentrate despite interruptions; work independently; and take initiative.
Good attendance and compliance with grooming and dress-code standards.
Mental alertness to ensure safe and accurate completion of work activities.
Ability to utilize cleaning supplies.
Ability to sit for long periods and frequently move, bend, stoop, kneel, twist, and turn; reach, lift, and maneuver items up to approximately 20 pounds; and demonstrate manual dexterity and good eye-hand coordination.
Nights, weekends, or holidays may be required; scheduled hours vary.

Responsibilities

Complete daily reconciliation, accounting, and cash-balancing functions, which may include counting the safe, maintaining and reconciling self-checkout registers, and preparing tills and deposits.
Monitor cashier accountability and research and report problems and shortages to the Service Operations/Customer Service Manager and Store Director, including check, WIC, cash-variance, refund, void, and till-balance issues.
Partner with Division Loss Prevention and the front-end management team to resolve cash and other shrink issues.
Assist the Store Director with billing and invoices.
Maintain the sales book and report daily and/or weekly sales information to the Division Office.
Perform administrative duties, including ordering money orders, bus passes, lottery, gift cards, postage, and change where applicable, using computer programs and email.
Report attendance problems and attendance or schedule violations to the Store Director and appropriate department manager in a timely manner.
Review applications, conduct screening interviews, coordinate department manager interviews, administer the job-posting program, manage pre-employment drug testing and tax-credit processes, complete new-hire procedures, coordinate training, and conduct orientation.
Coordinate and maintain the hiring process, including computer-assisted application and hiring processes; maintain recruiting materials and hiring records; and potentially attend outside recruiting activities such as job fairs.
Order and assign uniforms, nametags, and store supplies; handle incoming and outgoing mail and email; maintain office files; and update break-room communication boards as needed.
Serve as liaison to Human Resources, Payroll, and Benefits; address payroll and benefits administration issues; assist with personnel issues; review time records; submit and process payroll; and maintain time-and-attendance and personnel records in accordance with Company guidelines.
Coordinate, input, and track leave paperwork, including disability, military, general, workers’ compensation, and Family and Medical Leave Act leave; process return-from-leave paperwork, reinstatements, and termination forms.
Securely maintain associate HR records, keep medical files separate from personnel files, audit files for completeness, submit personnel-status and address changes and termination paperwork, and comply with records-retention policies.
Ensure minor associates provide required work certificates and are scheduled and working in compliance with state laws.
Ensure compliance with HIPAA and applicable federal and state confidentiality requirements.
May coordinate safety-related activities, including monthly safety meetings, and may coordinate service award programs.
Answer and respond appropriately to incoming calls.
Support front-end operations and maintain the cleanliness and neat appearance of the office area.
Perform all job duties honestly and with integrity and in compliance with Company policies and procedures.