Storage Manager (Future Opportunities) - Chula Vista
About The Position
Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. The firm manages a global portfolio of self-storage properties and employs more than 700 professionals. The posting describes a customer-facing role at Prime Storage Group, referred to in the position overview as Assistant Manager. The employee rents storage units, parking spaces, and related products; handles customer inquiries and account payments; sells moving products; and helps maintain the property. The role centers on building customer relationships, providing exceptional service, meeting company standards, and supporting facility operations.
Requirements
- 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
- High school diploma or GED.
- Excellent interpersonal and communication skills, in person and over the phone.
- Ability to work effectively independently and as part of a team.
- Technical aptitude and ability to learn new applications and point-of-sale systems.
- Proficiency in Microsoft products such as Outlook.
- Physical ability to perform routine maintenance duties daily.
- Ability to lift 50 pounds.
- Valid driver's license, insurance, and reliable transportation.
- Availability to travel and flexibility to work at various locations.
Responsibilities
- Rent out self-storage units, parking spaces, and other related products.
- Convert telephone and walk-in inquiries into rentals.
- Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
- Deliver daily bank deposits accurately and on time.
- Upsell moving products and assist customers with unit sizing decisions.
- Greet customers promptly, enthusiastically, and professionally.
- Understand and sell the features and benefits of the property.
- Resolve customer issues in a timely and effective manner.
- Deliver exceptional customer service and contribute to positive customer reviews and feedback in alignment with company standards and performance expectations.
- Ensure company standards for cleanliness and appearance are met.
- Inspect the property, including performing lock checks.
- Perform other duties as assigned.
- Perform routine maintenance, including walking the property to assess needs, maintaining the cleanliness of bathrooms, the office, and hallways, weeding, operating power tools, and changing light bulbs.
Benefits
- Healthy work/life balance; most facilities close by 6:00 p.m. and are closed on Sundays.
- Competitive pay and bonus opportunities.
- Health, dental, life, vision, short-term disability, and long-term disability insurance.
- 401(k) program with company matching.
- Paid time off and paid holidays.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
