Leasing Professional - Chula Vista

Greystar Management Services•Escondido, CA
•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at a stabilized 440-unit property in Chula Vista, California, and is scheduled Thursday through Monday, 9 a.m. to 6 p.m., subject to change based on business needs. The role is eligible for a 20% housing discount, subject to applicable terms and availability. The pay range is $21.00–$23.00 per hour. Onsite property positions may also be eligible for weekly, monthly, and/or quarterly bonus programs. The role works with prospects, residents, property management, and maintenance teams to support leasing and resident-service operations.

Requirements

  • 1–2 years of leasing experience.
  • Valid driver’s license to operate a golf cart on the property.
  • Obtain and maintain any licenses or certifications required by state and local jurisdictions.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Nice To Haves

  • Previous experience with property management systems or software, such as Yardi.

Responsibilities

  • Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit and criminal-background screening, preparing lease and move-in documents, and coordinating move-ins and lease signings.
  • Inspect apartments before resident move-in, confirm they are move-in ready, and schedule outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans to sustain occupancy; and follow community policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to generate community traffic, including resident-referral and employer-outreach programs, internet marketing, and community-specific promotions.
  • Use on-site property management software to track availability, record traffic and leasing activity, manage prospect and resident data, and capture relevant demographic information.
  • Inspect the marketing corridor and leasing tour daily; communicate upkeep needs to maintenance; merchandise and maintain appealing models, show units, and amenities; and prepare the leasing office for daily leasing activities.
  • Follow up with prospects and new residents by email, written notes, telephone, or other contact to support leasing decisions and resident satisfaction.
  • Support the lease-renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems where possible, and document or direct requests to the appropriate people.
  • Travel occasionally or regularly as needed to assist other properties, attend training, business meetings, or support other position responsibilities.
  • Take call during evenings, weekends, and holidays as required.

Benefits

  • 20% housing discount for this position, subject to applicable terms and availability.
  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost employee medical coverage, with basic employee-only coverage described as free.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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