Leasing Professional - Rosina Vista

Greystar Management Services•Chula Vista, CA
•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The Leasing Professional conducts activities related to leasing to new residents, maintaining resident satisfaction throughout the lease term, and securing lease renewals. The role is at Rosina Vista, a stabilized 278-unit property in Chula Vista, California. The schedule is 9 a.m.–6 p.m., subject to change based on business needs, and requires weekend availability. The position may also require a flexible schedule that includes taking calls during evenings, weekends, and holidays. The pay range is $23.00–$24.00 per hour. Onsite property employees may be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits are offered to full-time employees and include medical, dental, vision, disability, and life insurance; paid time off; an onsite housing discount subject to availability and applicable terms; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and additional insurance, legal, and charitable-giving programs.

Requirements

  • One to two years of previous leasing experience.
  • Required licenses and certifications as applicable under state and local jurisdiction requirements.
  • Valid driver’s license to operate a golf cart on the property.
  • Ability to work a flexible schedule, including taking calls during evenings, weekends, and holidays.
  • Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

  • Experience with a CRM platform.

Responsibilities

  • Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
  • Inspect apartments before resident move-in, confirm they are move-in ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement marketing plans to sustain occupancy; and follow established policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use onsite property management software to track availability and leasing activity and manage prospect and resident data.
  • Inspect the marketing corridor and leasing tour, communicate upkeep needs to maintenance, maintain appealing show units and amenities, and prepare the leasing office for daily activity.
  • Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and resident satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or route requests to the appropriate people.

Benefits

  • Medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Onsite property employees may be eligible for weekly, monthly, and/or quarterly bonus programs.
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