Leasing Professional - Vista 121

Greystar•Lewisville, TX

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position conducts prospect tours and apartment showings, processes applications and screenings, prepares lease and move-in documents, and helps ensure smooth move-ins. It also monitors market conditions, implements marketing plans and community programs, uses property-management software to track availability and leasing activity, maintains the presentation of the community and its show units, follows up with prospects and residents, and addresses resident and client/owner concerns. The role requires the ability to perform the stated physical duties, work indoors and outdoors in all weather conditions, and maintain a flexible schedule that includes being on call during evenings, weekends, and holidays. Travel may occasionally or regularly be required to support other properties or attend training and business meetings.

Requirements

Hold all licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to travel as needed to assist other properties, attend training classes or business meetings, or meet other job needs.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications and screenings, preparing lease and move-in materials, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property-management software to track apartment availability, traffic and leasing activities, resident and prospect data, and relevant demographic information.
Maintain community and show-unit standards by inspecting marketing and tour areas, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal materials, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or convey requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrual with tenure; and a birthday day off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and a lifetime fertility-benefit reimbursement of up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.