Seasonal Stockroom Operations Lead - UGG

Deckers•Tinton Falls, NJ

7d•Onsite

About The Position

The Stockroom Operations Lead is the primary owner of the store stockroom, overseeing product processing, placement, transfers, and inventory practices so the store can meet customer needs. The role maintains a safe, efficient, neat, and orderly stockroom and stock desk, promotes security measures, and ensures the team follows stock processes and company policies. Responsibilities include planning for new product arrivals, receiving and verifying shipments, resolving discrepancies, handling customer charge sends and store transfers, and controlling damaged or mismatched merchandise. The position also requires securely maintaining a store key. The Stockroom Operations Lead partners with the Store Manager to train and develop stock associates and help achieve the store’s fiscal business plan through sales and productivity plans. The role assists with replenishing and displaying products on the sales floor in accordance with visual merchandising standards. When serving customers, the lead provides service according to the Service Training Program, answers questions, shares product knowledge, and maintains a positive and respectful experience. The Stockroom Operations Lead works cooperatively with the team to meet business needs.

Requirements

High school diploma.
Excellent verbal and written communication skills.
Excellent team-building skills.
Excellent organizational skills and exceptional attention to detail.
Flexibility of schedule and hours to meet business needs.
Physical ability to stand for extended periods.
Proficiency with Microsoft Office tools and applications.
Valid driver's license.

Nice To Haves

One to two years of retail store experience preferred.

Responsibilities

Oversee stockroom processing, product placement, inventory, and merchandise transfers.
Maintain a safe, efficient, neat, and orderly stockroom and stock desk, including security measures to deter theft.
Ensure team members understand and follow stock processes and policies.
Plan for new product arrivals and make necessary adjustments.
Receive and verify shipments, resolve discrepancies, and keep inventory counts accurate.
Handle customer charge sends and merchandise transfers between retail locations or distribution centers.
Control damaged merchandise and mis-mate inventory according to company standards.
Securely maintain a key to the store.
Partner with the Store Manager to train and develop stock associates and support the store’s fiscal business plan, sales plans, and productivity plans.
Replenish and display products on the sales floor according to visual merchandising standards.
Provide customer service, greet customers, direct them to products and store areas, answer questions, and share current product knowledge.
Promote a positive, cheerful, and respectful environment with customers and team members.
Cooperate with the team to meet the needs of the business.