Seasonal Stockroom Operations Lead - UGG

Deckers Brands•Tinton Falls, NJ

8d•Onsite

About The Position

The Stockroom Operations Lead is the primary owner of the store stockroom, overseeing the processing, placement, and transfer of products. The role maintains a safe, efficient, orderly, and secure stockroom so products are available to customers, and ensures stock processes and policies are understood and followed. The lead receives and verifies shipments, resolves discrepancies, keeps inventory accurate, manages customer charge sends and store transfers, and handles damaged or mismatched merchandise according to company standards. The role also plans for new product arrivals and securely maintains a store key. The Stockroom Operations Lead works with the Store Manager to train and develop stock associates, support store sales and productivity plans, and help achieve the store’s fiscal business plan. The lead also replenishes and displays sales-floor products according to visual merchandising standards and provides customer service, product information, and assistance. The position promotes a positive, respectful team environment and represents the UGG brand in customer and team interactions.

Requirements

High school diploma.
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to team members and customers.
Excellent team-building skills.
Excellent organizational skills and exceptional attention to detail.
Flexibility of schedule and hours to meet business needs.
Physical ability to stand for extended periods.
Proficiency in Microsoft Office tools and applications.
Valid driver’s license.

Nice To Haves

One to two years of retail store experience preferred.

Responsibilities

Oversee stockroom processing, product placement, and merchandise transfers.
Maintain a safe, efficient, neat, orderly, and secure stockroom and stock desk.
Ensure stock processes and policies are understood and followed by team members.
Plan for new product arrivals and make necessary adjustments.
Receive and verify shipments, resolve discrepancies, and maintain accurate inventory counts.
Handle customer charge sends and merchandise transfers between retail locations or distribution centers.
Control damaged merchandise and mismatched inventory according to company standards.
Securely maintain a key to the store.
Partner with the Store Manager to train and develop stock associates and provide encouragement, recognition, and feedback.
Assist the Store Manager in executing sales and productivity plans and achieving the store’s fiscal business plan.
Replenish and display products on the sales floor according to visual merchandising standards.
Provide customer service, greet customers, direct them to products and areas, answer questions, and share current product knowledge.
Remain available to customers and identify and address their needs and questions.
Promote the store and brand image and cooperate with the team to meet business needs.