Stocker

Hy-Vee, Inc.•Harlan, IA

About The Position

The Stocker works in the Grocery department and provides prompt, efficient, and friendly customer service. The role unloads products, opens containers, stocks shelves, runs overstock on risers, and rotates products where needed. The Stocker monitors product outs, mis-picked items, and incorrect deliveries; organizes stock; cleans and restocks damaged items; and tags overstock in the back room and understock drawers. The position also reports new or different products for scanning-system entry and follows department and company policies, including personal hygiene and dress guidelines. The role reports to store management and related service managers, and has no direct reports. Night and weekend shifts are required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school education or equivalent experience.
Six months or less of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to perform very heavy work: exerting over 100 pounds of force occasionally, over 50 pounds frequently, and over 20 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to have depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Must complete a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, and helpful customer service, including greeting customers, assisting them with products, carrying or loading heavy items, and relaying customer suggestions or requests.
Answer telephone calls promptly and provide helpful service to callers.
Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
Unload trucks, open containers, stock shelves, run overstock on risers, and rotate products.
Monitor mis-picked items, product outs, and incorrect deliveries.
Organize stock efficiently and clean and restock damaged items.
Tag shelves with overstock in the back room and understock drawers.
Report new or different items to the scanning coordinator for entry into the system.
Follow department and company policies and guidelines, including personal hygiene and dress requirements.
Report to work as scheduled and on time.
Operate the register for customer purchases.
Train new stockers in job duties.
Perform outside maintenance, including shoveling snow, spreading ice melt, and collecting and returning carts.
Stock supplies, cigarettes, and front-end sacks, and deliver supplies to departments.
Clean areas including registers, restrooms, breakroom, and backroom; sweep and mop floors; and tend to supply needs.
Order merchandise and supplies as needed.
Assist in other store areas and perform other job-related duties and special projects as required.