Retail - Stocker

Michaels Stores • Rensselaer, IN

4d • $16 - $19 • Onsite

About The Position

The Stocker delivers friendly customer service, helps customers shop and find products, and provides a fast, friendly checkout experience. The role includes unloading trucks, stocking and merchandising throughout the store, maintaining recovery standards, and supporting the store’s in-stock condition and Brand Promises. Stockers also assist with online order fulfillment, rewards and credit card enrollments, customer survey education, safety and shrink programs, and are cross-trained in Custom Framing sales and production. Other duties may be assigned.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements of the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to comply with applicable laws and requirements.
• Interact respectfully with others, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model for other team members.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts and partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed